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Southern Mazda Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.5
763 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 763 reviews

March 19, 2026

Had an issue with our new to us Mazda CX-90. I was able to call Aiden and get an appointment asap and they had a matching loaner for us waiting. The car was diagnosed, fixed and returned to us v More

by GREENZGR91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
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March 17, 2026

Charged double for work already done, Then after keeping car overnight, no call when ready, I had to initiate that, THEN still had to bring car back More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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March 15, 2026

Historically, I like the service here. The managers are always nice and helpful, a pleasure to interact with. More

by Rob
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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March 14, 2026

Too many different people. They made us wait endless amounts of time when trying to get a final number. And even more time with the credit process. Car was never detailed and w More

by DRMIDDAGH
Recommend Dealer
No
Employees Worked With
Many different people
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March 13, 2026

Very nice. Great experience. Got another key fob and very nice service department. Thank you very much. More

by blenny5
Recommend Dealer
Yes
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March 13, 2026

Service here is absolutely stellar. We deeply appreciate the work that Ayden Stern does for us customers. More

by KIMBERLY.VILLAREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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March 13, 2026

Thank you for the professional service on my car and for your thoughtful support while we waited for the repairs to be completed. Your team communicated clearly throughout the process and took the time More

by Stefanie and Matthew Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Thomas , Anne , Brian ( hope I did not forget anyone )
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March 12, 2026

Have always been nice and courteous and helpful recommends appropriate care at the right intervals More

by Nursemelody40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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March 11, 2026

The service department has always been helpful, succinct, and responsive. We have relied on Ayden to communicate our concerns successfully to the techs. More

by KIMBERLY.VILLAREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
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Mar 11, 2026 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2026

The people were nice and the service was quick with no issues. They removed my nail. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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