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Southern Mazda Newport News
Newport News, VA
683 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 683 reviews
December 17, 2025
Went to have flat tire replaced. Brian was the Technician and did a thorough evaluation of my car. In addition to fixing my tire, he performed several other services that were needed Brian was the Technician and did a thorough evaluation of my car. In addition to fixing my tire, he performed several other services that were needed. I bought my vehicle from Mazda and have all my service done there. More
by anncgr
Verified CustomerEmployees Worked With
Brian, Service Technician
December 16, 2025
The service was very good. They explained what was being and done and answered all questions that I may have had with no issues They explained what was being and done and answered all questions that I may have had with no issues More
by Miyanla McConner
Employees Worked With
December 14, 2025
I was able to get in quickly and Brian did an excellent job explaining what was going on with my vehicle. He even remained professional despite the burns on his arms from my defective battery. I am so grat job explaining what was going on with my vehicle. He even remained professional despite the burns on his arms from my defective battery. I am so grateful that he was there that day and truly hope he's ok. The whole team was friendly and professional. I would definitely recommend and check back in with them when it's time for my next purchase or service appt. More
by CHANTELWILLIAMS3
Employees Worked With
Ayden, Brian
December 13, 2025
I left my car there for three days to change the oil and replace the outside temperature sensor and they still couldn’t get it done by the weekend so I came back and picked up my car. Now when I called for replace the outside temperature sensor and they still couldn’t get it done by the weekend so I came back and picked up my car. Now when I called for an hour change, they were able to get in and get that done. That’s the reason you got two stars instead of one and every time I have a good experience you’ll get another star More
by Coop
Employees Worked With
Service dept
December 12, 2025
Very detailed oriented! Extremely professionally mannered. Any questions I had were answered with professionalism and precision. Extremely professionally mannered. Any questions I had were answered with professionalism and precision. More
by jay.griffin2003
Employees Worked With
Ayden
December 10, 2025
They have poor communication when it comes to letting customers know the status of maintenance or repairs. Also the AI that they use to answer questions tends to schedule customers on days that the deale customers know the status of maintenance or repairs. Also the AI that they use to answer questions tends to schedule customers on days that the dealership is not actually available for an appt More
by starcj28
Employees Worked With
Service
