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Southern Mazda Newport News
Newport News, VA
559 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 559 reviews
August 03, 2025
They had my car for almost a year before returning it to me . Every time I went in it was the same story that it would be done in a week . It took 10 months . me . Every time I went in it was the same story that it would be done in a week . It took 10 months . More
by Z24c
Verified CustomerEmployees Worked With
Cleon
August 02, 2025
Damaged paint on my car when they removed the dealer sticker. I have sent email and text to address the issue but they do not respond and have been ignoring me. I am not happy at all and want the issue sticker. I have sent email and text to address the issue but they do not respond and have been ignoring me. I am not happy at all and want the issue resolved! More
by joshroque94
Employees Worked With
N/A
August 01, 2025
Thankful for such a great team and thorough work. Will always come back to southern Mazda Will always come back to southern Mazda More
by caitleanne97
July 31, 2025
I have been going here for over five years. Just because they change names will not honor life time oil changes and state inspections anymore. No loyalty to customers that want to have their Just because they change names will not honor life time oil changes and state inspections anymore. No loyalty to customers that want to have their Mazda's serviced by a Mazda dealership. Going somewhere else, to purchase. Just in case they want to change names again. More
by HARRY.STORMS13
Employees Worked With
Service
July 31, 2025
I made my appointment online and I didn’t know what to expect. Wow, I was pleasantly surprised by their professionalism and friendly attitude. expect. Wow, I was pleasantly surprised by their professionalism and friendly attitude. More
by terencebrown1414
Employees Worked With
Service department
July 29, 2025
Everyone was so nice. They were very knowledgeable of the products. They answered all my questions and offered to assist me with setting up my car. They were very knowledgeable of the products. They answered all my questions and offered to assist me with setting up my car. More
by sandiq.evans
Employees Worked With
These are the old people
July 29, 2025
Was not impressed with my first visit. Had to bring my car back for the same problem. The second visit was much better. Car was fixed and have no issues now. They do need to something with Had to bring my car back for the same problem. The second visit was much better. Car was fixed and have no issues now. They do need to something with their phones though hard to get a hold of anyone. More
by uptwondg
Employees Worked With
Service
July 27, 2025
Logan was able to diagnose and correct a rare and very tricky issue my car started having after work at an outside body shop. He got me back on the road safely and quickly, ensuring the problem was fixed tricky issue my car started having after work at an outside body shop. He got me back on the road safely and quickly, ensuring the problem was fixed before I left the service department. I was impressed by his knowledge about the differences in each Mazda3 generation. Caitlyn was very professional and sent text updates about the status of my vehicle while they had it. More
by Megan B.
Employees Worked With
Logan, Caitlyn Tait
July 26, 2025
New Service Manager Jay Tippett tackled a complex repair on my 2008 Mazda CX-9 with outstanding dedication. He oversaw every detail from start to finish, delivering on his word with integrity. My car runs l on my 2008 Mazda CX-9 with outstanding dedication. He oversaw every detail from start to finish, delivering on his word with integrity. My car runs like new, and I confidently recommend Southern Mazda Newport News under his leadership! Donald West More
by gowestdr
Employees Worked With
Jay Tippett
