Southern Mazda Newport News - Service Center
Newport News, VA
370 Reviews of Southern Mazda Newport News - Service Center
From the beginning when I first pulled in to the end where Logan took time to show me the under carriage of my Mazda, the customer service was absolutely amazing. They took time to explain things to me where Logan took time to show me the under carriage of my Mazda, the customer service was absolutely amazing. They took time to explain things to me and allowed me to ask questions with amazing feedback and patience. Although I bought my car elsewhere I will definitely be coming here for my services. More
Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner! More
Excellent, detailed service. They talked with me about the process, gave me an accurate estimate, reached out to me when it was taking longer than usual and explained why. Great They talked with me about the process, gave me an accurate estimate, reached out to me when it was taking longer than usual and explained why. Great service. Great place. Recommended! More
This is the best Dealership I have ever been to in my several years of owning multiple vehicles. several years of owning multiple vehicles. More
Cleon Skinner always takes care of me in the best way possible. I came in to the dealership personally, after not being able to make an appointment online or on the phone (which kept me in an interminabl possible. I came in to the dealership personally, after not being able to make an appointment online or on the phone (which kept me in an interminable menu loop). Cleon took me in right away and took care of me. More
I am very amazed and pleased with the service on my latest visit. The Live video sent to my phone by the Technician indicating issues with my vehicle. latest visit. The Live video sent to my phone by the Technician indicating issues with my vehicle. More
I brought my vehicle in for an inspection and was thoroughly impressed with the service. The mechanic did an excellent job, and everything was handled efficiently. A special shoutout to Ayden, the se thoroughly impressed with the service. The mechanic did an excellent job, and everything was handled efficiently. A special shoutout to Ayden, the service advisor, for going above and beyond. Ayden’s professionalism, friendly attitude, and in-depth knowledge made the entire process smooth and stress-free. It’s clear they take pride in their work and truly care about customer satisfaction. Highly recommend this place for their outstanding service and expertise! More