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Southern Mazda Newport News - Service Center

Newport News, VA

4.5
370 Reviews

370 Reviews of Southern Mazda Newport News - Service Center

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February 11, 2025

From the beginning when I first pulled in to the end where Logan took time to show me the under carriage of my Mazda, the customer service was absolutely amazing. They took time to explain things to me More

by Kbran017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan-service
February 11, 2025

Service advisor Cleon Skinner was amazing! Took good care of me and my mazda. I have the upmost confidence in Him and his team. I prefer to work/have service with no one else but Cleon Skinner More

by bernardp83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Everybody was very nice And very attentive letting me know what was going on with my car inspection More

by arbysgirl2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 09, 2025

Excellent, detailed service. They talked with me about the process, gave me an accurate estimate, reached out to me when it was taking longer than usual and explained why. Great More

by Amit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
February 03, 2025

This is the best Dealership I have ever been to in my several years of owning multiple vehicles. More

by AARONZELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Cleon Skinner always takes care of me in the best way possible. I came in to the dealership personally, after not being able to make an appointment online or on the phone (which kept me in an interminabl More

by Donnie Kepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Skinner
January 31, 2025

I am very amazed and pleased with the service on my latest visit. The Live video sent to my phone by the Technician indicating issues with my vehicle. More

by sylvesterde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon,Skinner
January 31, 2025

Y’all did an awesome job with my car. Thank you so much!!😊 If I have anymore problems I’ll call!! More

by donnaduck11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden
January 27, 2025

Cleo is the only reason I have stayed. I’m on my 3rd vehicle and will stay there. More

by SPWHARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo
Jan 30, 2025 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 22, 2025

I brought my vehicle in for an inspection and was thoroughly impressed with the service. The mechanic did an excellent job, and everything was handled efficiently. A special shoutout to Ayden, the se More

by tssprag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayden Stern
Jan 23, 2025 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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