Southern Motors Honda - Service Center

Excellent Service Southern Motors Honda is a class dealership. We always enjoy having the car serviced there. The communication and follow through is excellent. We enjo Southern Motors Honda is a class dealership. We always enjoy having the car serviced there. The communication and follow through is excellent. We enjoy working with Billie Kersey as she is a very professional service director. All in all a place you would be pleased to take your car for service. More

Total screw up From the salesman information to the parts dept. it was a complete and total screw up. We asked and showed the brochure for a proper hitch and they in From the salesman information to the parts dept. it was a complete and total screw up. We asked and showed the brochure for a proper hitch and they installed the wrong one. Plus where they installed the wrong hitch, they did a really awful job of cutting out under my vehicle. More

Class Act Keith Comer is an excellent Service Manager. He runs a productive shop and his service writer, Billie Kersey is first class. Always attentive to her c Keith Comer is an excellent Service Manager. He runs a productive shop and his service writer, Billie Kersey is first class. Always attentive to her customers. One of the little things that you see in a dealer is in Southern Motors Honda they have a charging station set up in the waiting area. So if you have a cell phone, kindle/Nook or tablet that needs to be recharged you can do it while you wait. I found it to be a nice touch for the customers. We enjoy going to this dealership for service. Certainly could not say the same thing about other dealers we have dealt with. Definitely recommend buying a car at Southern Motors Honda or just get your Honda serviced there. More

Southern motors in the Best in Savannah,GA Southern Motors is by far the best of the best. Mr Daryl Smith and Tom or one incredible team of a Team. The care and work that you get from these two Southern Motors is by far the best of the best. Mr Daryl Smith and Tom or one incredible team of a Team. The care and work that you get from these two gentlemen is always above and beyond. I recommend All Military active duty and retired too see Mr Daryl Smith you will be extremely happy with the service and care you receive. He is truly a expert in all areas. I am Ret Military and I have never been more happy about service I receive. These two men go above and beyond on a daily basis. There is nothing like dealing with someone who keeps his word and delivers. There is not a dealership anywhere in Savannah,GA that can beat or even come close too the service you receive here. There or a lot of dealerships that say they or the best. Trust me when I say Southern Motors gets the Job Done!!!!!!I will never take my car anywhere else but southern motors ever!!!!! Too all my military brothers and sister,Veterans/Disabled Veterans,Mason and Oes brethren trust me on this. You know when we find great service and care we have too spread the word. Mr Daryl Smith,Tom and Jessica or incredible people as well as experts in there areas!!!! Please look no further if you or looking for the best. Tom is a Incredible mechanic. There service dept is the best. Thank you and God bless You all. Mr KDT 2011 Odessey and 2002 Civic..... More

Outstanding Service I took my 2006 Honda S2000 in for my 60k service and to have what I referred to as a "bucking " of the engine when first accelerating to be looked at. I took my 2006 Honda S2000 in for my 60k service and to have what I referred to as a "bucking " of the engine when first accelerating to be looked at. My car was assigned to Lead Tech Steve Stancy for the scheduled Maintance and the bucking issue. When I left the dealership I almost immediately noticed that my car was different, it accelerated far smoother without any hint of bucking, everything felt like I was driving a brand new car. It is truly amazing what a difference this service has made. I will bring my car back to Southern Motors and Steve Stancy whenever service or repairs are needed. More

great service June 2015 made the appoint on line, in at 4pm out by 5pm EVEN on a Friday; this dealership makes owning and servicing a vehicle a complete package. They know a made the appoint on line, in at 4pm out by 5pm EVEN on a Friday; this dealership makes owning and servicing a vehicle a complete package. They know and greet me when I arrive and THANK me when I depart. We are so pleased with this dealer , we encouraged our son to buy his latest car here AND he did! More

excellent service Billie in the service dept is the best she is knowledgeable of her job very nice and sweet. Everyone was very good .professional and friendly. Billie in the service dept is the best she is knowledgeable of her job very nice and sweet. Everyone was very good .professional and friendly. More

EXCELLENT SERVICE Everyone was very friendly and professional. Customer service was awesome. Everyone in the service center was very helpful and answered all my questio Everyone was very friendly and professional. Customer service was awesome. Everyone in the service center was very helpful and answered all my questions. Another great thing is we didn't have a long wait. More

No Value For Being A Long Time Customer In this age of technology one would think a dealership like Southern Motors Honda would recognize a long time customer (5 new Hondas purchased within In this age of technology one would think a dealership like Southern Motors Honda would recognize a long time customer (5 new Hondas purchased within 11 years). I bought my new Hondas at Southern Motors for two specific reasons. 1) Andy Pigman. He always takes a moment to come and talk with me and my family. He continues to be concerned after a new car sale and well into the warranty and servicing of the vehicle. 2) Service. Until the past two years I appreciated the way the Service folks helped the customer. I just had my Accord’s 105,000 mile service (timing belt and water pump replaced), V6 tune up, an unexpected oil pump replacement, and a few minor items. So the planned visit was well over $1,300 but ended up being over $1,850. The cost is not upsetting (although it’s a lot money) but Southern Motors not valuing a loyal customer is disappointing. In the past 11 years, I have purchased all five of my Honda’s from Southern Motors and service from their service department. But for some reason their Customer Service representatives are not being given the tools to identify and help loyal customers. With the turn over by the Customer Service representatives it’s difficult to build a relationship with them. This visit’s Service Representative, Billie, was extremely helpful to me and I am very thankful for her hard work. She gave me updates on a regularly basis which kept me informed of items that needed to be addressed and let me plan on when the service visit would be done. So the issue I have is not with her but with the Southern Motors management. If the Service department’s tools, provided to Billie, contained all of my vehicles’ history I am sure she would have found an opportunity to take care of my needs during this service. After all when someone is spending in excess of $1,800 it should warrant supporting a special request, a loaner car for the day, or however long my car is being serviced. Troy More

Awesome Experience I Went In To Service My Car And Got Talked Into Purchasing A Brand New Car! Within My Budget, Ben Hayward And His Team Did An Amazing Job At Working W I Went In To Service My Car And Got Talked Into Purchasing A Brand New Car! Within My Budget, Ben Hayward And His Team Did An Amazing Job At Working With Me, The Customer Service Was Ridiculously Pleasant And I'd Recommend Southern Motors To Anyone!!! More