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Southern Nissan Chesapeake

Chesapeake, VA

4.7
699 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 699 reviews

June 16, 2024

Examed car thoroughly for minor problems. Had tired rotaded and inspection sticker. Very satisfied. Thanks More

by SPADYTWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I had my car inspection done. It was completed in a timely manner. I did not have to pay for more than I requested to be done. The customer service was great. More

by rosevghn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Tazi is amazing! Always smiling, always helpful, always professional! I wouldn't go anywhere else! More

by yvonnedodson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Great customer skills! Great communication! On time! Reasonable price! WiFi connection was great! Workers were great! More

by TAMARABRANCH13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Villas; Dan Roebuck
June 15, 2024

The people at this dealership are very attentive and helpful! Love the service department; they helped me figure out what services I needed, and they did the work in a reasonable period of time. More

by BETSYBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Worked with me to get the work completed faster then originally quoted. Very pleasant and professional. Wifi cafe was awesome and was able to complete some remote business while waiting. We'll be bringi More

by JBMSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Really enjoy and appreciate the service, as well as the workmanship. M’Tazi Payne is great to deal/work with. Always offers and helps with all concerns with my automobile. I have a certain amount of trust More

by ABESSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2024

M’Tazi is the Best! She goes over and beyond with customer service. I would lost with out her. She takes care of me every time. Thank you M’Tazi!!!! More

by DAVIS.L.ELLIOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2024

Efficient and effective appointment system. Service advisor was friendly and helpful. I will definitely use Southern Nissan again to service my titan More

by maxp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2024

I had an issue with ac not working properly. They diagnosed the issue. Came up with a solution. Problem fixed and I have AC. More

by Wagon12lt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service tech I’m not sure of her name
Jun 14, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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