Jalen Graves
Jalen Graves at Southern Nissan Chesapeake

Jalen Graves

Assistant Service Manager

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.5
86 Reviews

Languages Spoken

English English

4.5

86 Reviews

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86 Reviews of Jalen Graves

May 19, 2026

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Employee Rating

They provided quick and complete and fair service at a reasonable price. Thank them extremely. More

by DAVSPIR213
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Recommend Dealer
Yes

May 17, 2026

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The inspection took a little longer than anticipated. When I brought car there it still had new car smell however when I got in it, I couldn't smell the the new air fresheners that were in there. Idk if More

by Odin
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Service Communication
Recommend Dealer
Yes

May 16, 2026

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Great customer service but the waiting area needs to be more of a welcoming environment. For the fridge was empty with no refreshments and the handles on the hot/cold water container are not working proper More

by rahsahn
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 15, 2026

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Experience was great, took good care of my car. Service manager was awesome too!! Great job everyone! More

by DJSWART4
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 13, 2026

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Jalen was very customer friendly and informative. The car was checked in a timely manner. More

by fame.rogers50
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Service Communication
Recommend Dealer
Yes

May 12, 2026

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Southern Nissan did a great job with my state inspection and oil change. No complaints on this visit. More

by tammiek2
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Recommend Dealer
Yes

May 11, 2026

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The service is always excellent but the amount of time it takes to get the service done. More

by dixsonva1
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 09, 2026

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I arrived at the dealership at 12:55pm for a 1:00pm appointment for an oil change. I was told there are 5 cars ahead of me. I sat in the waiting area until approximately 4:30pm before my car was driven More

by LYNETTEHAWk
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 05, 2026

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Employee Rating

Dropped off for inspection and vehicle was ready within 3 hours. Great job Excellent service More

by DWILKINSON
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

May 05, 2026

Dealership Rating
Employee Rating

The service was quick and convenient. Wait time was to complete service was excellent. I would recommend southern Nissan to anyone who needs regular preventative maintenance services More

by krhegarty
Recommend Dealer
Yes

Other Employees Tagged: Jalen Graves

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