Jalen Graves
Assistant Service Manager
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
111 Reviews
Write a Review111 Reviews of Jalen Graves
June 21, 2026
When the deal is done & then they beg for all 10's on their ratings that's it... I made an appointment for an oil change 6/20/26 for 11:30 and it took almost two hours. Then send you a video of what they their ratings that's it... I made an appointment for an oil change 6/20/26 for 11:30 and it took almost two hours. Then send you a video of what they say they did and it's the not my vehicle. Very very disappointed with Southern Nissan of Chesapeake! More
Other Employees Tagged: Jalen Graves
June 21, 2026
5 It was a simple and fast process. Although this last time it took a little longer than usual in spite of me being early. But it was still a good experience. Although this last time it took a little longer than usual in spite of me being early. But it was still a good experience. More
Other Employees Tagged: Jalen Graves
June 19, 2026
Extremely overpriced! $191.00 for a battery hold down is highway robbery, especially when the piece itself is $8.00 and it would've taken 2 mins max to change it out. $191.00 for a battery hold down is highway robbery, especially when the piece itself is $8.00 and it would've taken 2 mins max to change it out. More
Other Employees Tagged: Jalen Graves
June 19, 2026
Setting an appointment was easy, waited for me car to be done in a comfortable lounge area, service was quick and done professionally. Was kept informed of any/all progress. done in a comfortable lounge area, service was quick and done professionally. Was kept informed of any/all progress. More
Other Employees Tagged: Jalen Graves
June 14, 2026
I really appreciate the free oil change and tire rotation. I'm really disappointed that the technician found a nail in the tire and didn't offer any options to repair it. He said it wasn't leaking a rotation. I'm really disappointed that the technician found a nail in the tire and didn't offer any options to repair it. He said it wasn't leaking and left it for me to take care of. More
Other Employees Tagged: Jalen Graves

