Jalen Graves
Assistant Service Manager
Southern Nissan Chesapeake
3417 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
86 Reviews
Write a Review86 Reviews of Jalen Graves
May 19, 2026
They provided quick and complete and fair service at a reasonable price. Thank them extremely. reasonable price. Thank them extremely. More
Other Employees Tagged: Roland Felipe, M'Tazi Payne, David Swart
May 17, 2026
The inspection took a little longer than anticipated. When I brought car there it still had new car smell however when I got in it, I couldn't smell the the new air fresheners that were in there. Idk if When I brought car there it still had new car smell however when I got in it, I couldn't smell the the new air fresheners that were in there. Idk if all doors and windows were down but my car stinks now. More
May 16, 2026
Great customer service but the waiting area needs to be more of a welcoming environment. For the fridge was empty with no refreshments and the handles on the hot/cold water container are not working proper more of a welcoming environment. For the fridge was empty with no refreshments and the handles on the hot/cold water container are not working properly. More
Other Employees Tagged: Jalen Graves
May 09, 2026
I arrived at the dealership at 12:55pm for a 1:00pm appointment for an oil change. I was told there are 5 cars ahead of me. I sat in the waiting area until approximately 4:30pm before my car was driven appointment for an oil change. I was told there are 5 cars ahead of me. I sat in the waiting area until approximately 4:30pm before my car was driven in the back. I was furious and I let that be known. More
Other Employees Tagged: Jalen Graves
May 05, 2026
The service was quick and convenient. Wait time was to complete service was excellent. I would recommend southern Nissan to anyone who needs regular preventative maintenance services Wait time was to complete service was excellent. I would recommend southern Nissan to anyone who needs regular preventative maintenance services More
Other Employees Tagged: Jalen Graves

