Southern Nissan Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good service not very informative though as to the time of the maintenance effort that was to be completed. of the maintenance effort that was to be completed. More
Always EXCELLENT, Roland makes sure I am taken care of, I don't feel taken advantage of at all. don't feel taken advantage of at all. More
I had an 8am appointment to get vehicle inspected, oil change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't eve change and tire rotation. Went by to check on status at 230 pm because I could not reach anyone by phone to check. Upon arrival my vehicle hasn't even been touched at that point. Went inside service department to be told that it doesn't matter what time your appointment was that they service vehicles based on who sits there to wait regardless of appointment time. This is ridiculous, I made an appointment for 8am so I could run other errands and appointments on the day I scheduled off at my job to accomplish things. Appointment times matter regardless if waiting at dealer or not. If I did not make a fuss I have a suspicion that my vehicle would not have been ready at all that day. More
Always attentive, prompt in serving my car, lets me know of recomendations right away especially if urgent. Over the years I've come to trust this dealership and its team. Thanks fir still being on this sid of recomendations right away especially if urgent. Over the years I've come to trust this dealership and its team. Thanks fir still being on this side of the water and also for just listening too!!!! More
Roland is helpful, personable, knowledgeable and great with the customers! No offense Ms. Payne but he should be GOAT #1 with the customers! No offense Ms. Payne but he should be GOAT #1 More
Excellent communication and service Very helpful and assisted throughout the entire service period highly recommended these excellent representatives receive kudos and resources to continue providing ex assisted throughout the entire service period highly recommended these excellent representatives receive kudos and resources to continue providing excellent service for others More
My vehicle was repaired as soon they could get it done. The wifi lounge was great-allowed me to work while I waited! Roland is awesome and so was the mechanic who fixed my car! The wifi lounge was great-allowed me to work while I waited! Roland is awesome and so was the mechanic who fixed my car! More
Las personas muy amables pero realmente la calidad del trabajo muy mala ya que pague por cambios de fluidos y una inspeccion Total de mi vehiculo y la inspeccion es un fraude ya que me garantizaron que no trabajo muy mala ya que pague por cambios de fluidos y una inspeccion Total de mi vehiculo y la inspeccion es un fraude ya que me garantizaron que no tenia liqueo y realmente tiene lo que no es bueno ya que me le acaban de hacer una inspeccion y yo se lo mencion e al advisor asi que deben realizar seguimientos de sus procedimientos para que los clientes no se sie tan frustrados como yo More
Professional outstanding customer service nice clean facilities keep you updated on your progress just very good facilities keep you updated on your progress just very good More
I will never come back. Unbelievably bad. I already spoke with a manager while there. Unbelievably bad. I already spoke with a manager while there. More




