Southern Star Automotive Inc.

Henry was a great salesman! I do not like how this company is doing me since purchasing my vehicle from them and I drove 2 hr (without traffic but with traffic it took me over 3 I do not like how this company is doing me since purchasing my vehicle from them and I drove 2 hr (without traffic but with traffic it took me over 3 hrs to get home). All the employees are Hispanic so their English is up/down. The lady up front was rude (I’m assuming she’s the owner because everybody goes through her) . Not the lady that barely speaks English but the other lady. They (mainly the lady) refused to put gas in my car and wash it. My picture showed two keys and they refuse to give me my second key. Both of the guys say it’s my car key but when they talk to the lady all of a sudden I can’t have it . It’s a million excuses . Why keep a key that’s for my car?! One guy even stated my VIN is on the key and now all of a sudden it’s not and it’s not my key. When I call the guy on his personal cell phone the story keep changing. Now I have to pay to have the key shipped if I want “my key “ because I refuse to drive back up there. I keep calling the office and they are avoiding my calls. I have a fault light that I’m trying to get answers about. It’s a series of events that they are showing that does not sit well with me. They have nice cars on the lot but the conniving ways I do not like! More

We love our Porsche Cayenne, Ronny assisted us from the phone call to our delivery smooth process all the way a great team @ Southern Star phone call to our delivery smooth process all the way a great team @ Southern Star More

Writing this review shortly after completing my purchase because my experience with Southern Star and Ronny in particular was so good I felt the need to show my appreciation. From my first phone call to tha because my experience with Southern Star and Ronny in particular was so good I felt the need to show my appreciation. From my first phone call to that last hand shake, I received nothing but courteous, honest and patient service. I showed up, got the key and was off for a lengthy test drive in minutes. Had a 3rd party inspection done to settle any buyers anxiety but, honestly, it was not necessary since all their vehicles appear to be in immaculate condition. All my concerns were addressed to my satisfaction and I left with a clean car, full tank and, most importantly, peace of mind. Great people, great vehicle, and great price! I will be stopping in again for my next purchase. Thank you Ronny! More

David Saenz I purchased a 2012 BMW328I he was great to deal with we were in and out in no time I would definitely recommend him I will be back deal with we were in and out in no time I would definitely recommend him I will be back More

I received Great customer service for a great car with low mileage. X X X low mileage. X X X More

David Saenz 2016 Volkswagen Golf David made this whole experience as smooth as possible I would recommend coming here to buy your next vehicle I was very impressed at the fact that they tell you to take t experience as smooth as possible I would recommend coming here to buy your next vehicle I was very impressed at the fact that they tell you to take the car and show your friends or take it to a mechanic or just cruise for a couple hours for your test drive to make sure you love the car David made sure we were well feed and hydrated as the process did take a little longer due to insurance being inundated on a Saturday trust me take the time to come here and take a test drive More

David Saenz sold me my 2004 Chevy Tracker and it is in great condition. He helped all along the way and it was a quick easy process. great condition. He helped all along the way and it was a quick easy process. More

I must say, I do understand the "As Is" aspect of buying a used vehicle from certain dealerships. However, having to spend over $2000 on new brakes (that were almost metal to metal) & tires (due to dry rot) a used vehicle from certain dealerships. However, having to spend over $2000 on new brakes (that were almost metal to metal) & tires (due to dry rot) is frustrating for both financial reasons & safety reasons. I understand major issues that they may not have been able to detect. But dry rot tires and bad breaks are something the dealership was or should have been aware of. This has gone from what I believed to be a decent car buying experience to one that I could not, nor would not speak well of. More

David Saenz. 2010 Mercedes-Benz in class ML 350. Research on line for this car found the best deal at Southernstar They verified the car and doubled up on the 2010 Mercedes-Benz in class ML 350. Research on line for this car found the best deal at Southernstar They verified the car and doubled up on the service check, drove in from out of state and picked up the car Perfect sale. More

David Saenz is wonderful this is my second time purchasing a vehicle from him and I must say that this is the best car buying experience I’ve ever had purchasing a vehicle from him and I must say that this is the best car buying experience I’ve ever had More