Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Southern States Hyundai

Raleigh, NC

Overview
Employees
Reviews
Vehicles
4.7
812 Reviews
Come visit us at Southern States Hyundai your local Raleigh Hyundai dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Hyundai vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!
Contact Dealership
View Awards

2511 Wake Forest Rd

Raleigh, NC

27609

Directions

By Type

Showing 812 reviews

September 25, 2025

It was actually my Subaru I was bringing in for inspection, tire rotation, and oil change. The representatives are always professional and helpful. More

by Mary Rowshanaee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gennie
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 25, 2025

Fast and reliable service that’s Customer focused and friendly. I felt at ease during the appointment. More

by show30biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rutledge IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thanks for sharing your thoughts about your experience with Southern States Hyundai. We appreciate your business and hope to see you again soon!

September 25, 2025

They were very efficient in getting me in and out for a standard service appointment More

by brett_davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Southern States Hyundai, we look forward to having you as a valued customer for many years to come!

September 25, 2025

I was never communicated to in person even though I was there. It was all by text. Not all services were completed. I still have open recalls. More

by danielle.jones0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thank you for providing this feedback, Danielle, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 25, 2025

The staff is always nice and very helpful. I service both cars there and am happy with them More

by Chazsand50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thank you for choosing Southern States Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 25, 2025

Personal, professional & knowledgeable service. They are friendly and provide updates during service. If repairs or other maintenance is needed, it is fully explained, including cost. More

by KITA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name, but service desk
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Southern States Hyundai, we look forward to having you as a valued customer for many years to come!

September 25, 2025

Nick was so helpful. Communicated well about my vehicle. I would definitely recommend this place to other people More

by shakeerataylor10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thanks for sharing your thoughts about your experience with Southern States Hyundai. We appreciate your business and hope to see you again soon!

September 25, 2025

Great dealership Efficient and professional at all times Service is quick and very informative to any issues More

by ladyking119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McLaughlin
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Southern States Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 25, 2025

Took a very long time. My wife asked specifically multiple times to be the one in contact but they kept texting me (who was not present and was busy). They left her waiting More

by ebatkinson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure ho
Report | Print
Sep 28, 2025 -

Southern States Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 25, 2025

Everything went smooth, Brandon was awesome, very helpful and understanding. I am very satisfied with my experience. More

by russ.damron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Report | Print
Sep 25, 2025 -

Southern States Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southern States Hyundai.

1
...
20
21
22
...
82