Southern States Subaru
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 103 reviews
They back their service, parts, and reputation Purchased used CPO 2018 WRX. It apparently was modded, the sales reps had no clue so neither did I. A month after owning it a CEL came on and the crui Purchased used CPO 2018 WRX. It apparently was modded, the sales reps had no clue so neither did I. A month after owning it a CEL came on and the cruise control was disabled. Turns out it just needed an update in the computer for a known bug with that year WRX. When attempting to patch and update the software, they realized the car had been tuned and chipped, and were unable to install the update because the previous owner had unmarried the tuning port with the stock computer....ergo I needed a new computer. They cleared the light to the best of their ability, bought a new computer without hassling me. My tech Matt Wright saw the condition my mixmatched tires were in and was so dissatisfied with their condition, he and my service advisor Mario requested that management give me all new tires because it looked bad that the company sold a car like that. Management gave me 4 new tires, alignment, oil change, and ordered a new computer all free of charge to keep me happy with my first Subaru. I've been in the car business, and Southern States Subaru cares about your experience with your Subaru and the quality of their work more than anyone. Their techs are smart, humble and are willing to listen to your ideas and goals. Signed, CPT B.H., U.S. Army More
great service; pure customer delight Mel is highly professional. My experience was nothing less than stellar. Paper work was smooth and I walked out of the door in about an hour with swan Mel is highly professional. My experience was nothing less than stellar. Paper work was smooth and I walked out of the door in about an hour with swanky new Mazda CX-9. Thanks Mel! More
Sales staff extremely knowledgeable . Shannon expertly explained new features and how they would be beneficial to me as driver. He allowed me to check out lots of small details and switch Shannon expertly explained new features and how they would be beneficial to me as driver. He allowed me to check out lots of small details and switches as he described what each worked on the vehicle.His patience was greatly appreciated and even my 13 year old grandson said he was 'a nice man'. Jewell Sikes More
great service Mel did a great job. He was very professional and well informed about the car, no pressure and I saw him three different days as i compared the Mazda Mel did a great job. He was very professional and well informed about the car, no pressure and I saw him three different days as i compared the Mazda to Toyota and Subaru. Rickie did the finance part of the sale. He made the paper work painless as possible. Again he explained all the options with great care and answered all our questions. More
A great seamless car buying experience! Thanks Mel Bunch for your patience, honesty and professionalism. We are very pleased with our New Mazda CX-9!! We had a very smooth buying experience. Thanks Mel Bunch for your patience, honesty and professionalism. We are very pleased with our New Mazda CX-9!! We had a very smooth buying experience. More
Friendly Our sales person Mel did a great job addressing our concerns. He was available and answered all our questions. He was also friendly and funny. Our sales person Mel did a great job addressing our concerns. He was available and answered all our questions. He was also friendly and funny. More
Fantastic experience, made a painful process easy! I had a great experience at the Southern States Subaru. Donnie was great to work with and I'd recommend him to anyone; I happily left with a new car t I had a great experience at the Southern States Subaru. Donnie was great to work with and I'd recommend him to anyone; I happily left with a new car that I love. More
Leased a 2018 CX5 at an incredible price Best prices in the area and Dan the manager was a pleasure to negotiate with. He was able to lower my payments by 30.00 when his competitor could not. Best prices in the area and Dan the manager was a pleasure to negotiate with. He was able to lower my payments by 30.00 when his competitor could not. Southern States still has 2018 CX5’s in stock so go get one before they run out!!! More
Mel is great! Mel was a pleasure to work with! We are very happy with our Mazda CX-5 purchase. He wasn't pushy and I never felt pressured. Mel was a pleasure to work with! We are very happy with our Mazda CX-5 purchase. He wasn't pushy and I never felt pressured. More
Nice dealership, friendly staff I worked with Mel and also with Don. They were both very nice, even though I came in late and we were there until 9 pm! Dealership is very nice with g I worked with Mel and also with Don. They were both very nice, even though I came in late and we were there until 9 pm! Dealership is very nice with good amenities. They were fast with service and getting everything installed before I pickedup the car the next day. More



