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Southern States Subaru

Raleigh, NC

4.5
131 Reviews
Come visit us at Southern States Subaru your local Raleigh Subaru dealer. Our staff is ready to help you purchase or lease your next vehicle. When you visit our car dealership in the Raleigh area expect the superior customer service that you deserve. With years of experience and training the Southern States team will get you into the Subaru vehicle that is right for you. Southern States Automotive has been in business since 1986. The Southern States team is committed to excellence and making your car-buying experiences a positive one!
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2511 Wake Forest Rd

Raleigh, NC

27609

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Showing 131 reviews

April 12, 2026

Wonderful, she didn’t pressure me at all to buying the car and was able to give me a great price the first time instead of having to ask multiple times. She also keep with me once the vehicle I originally More

by hanobles1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Southern States Subaru responded

Thank you for highlighting how Jesalyn provided a swift, no-pressure experience and shared the Forester’s vehicle history up front. We’re delighted you’re enjoying your used Subaru Forester. Enjoy many great drives ahead.

March 14, 2026

First, I love my Subarus. Sales staff are great but service is poor. When my low mileage 2021 Forester Sport started making a “clunking “ noise during standing starts, service More

by Zuluron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Southern States Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 21, 2026 -

Southern States Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 21, 2026 -

Zuluron responded

It’s up to you, not me, what you choose to do if you sincerely care about serving your customers. I have clearly stated the service issues that span 5 years now and I’m somehow still driving Subarus. I’ll just need to find another dealer for future service.

March 05, 2026

Joey did an awesome job finding me the car I wanted and getting it into my price range. He not only helped me get a brand new 2026 vehicle, but he also took care of my old one and paid it off completely, w More

by Logan2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2026 -

Southern States Subaru responded

It's fantastic to hear that Joey provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Southern States Subaru!

February 22, 2026

I have to share what an incredible experience I had with this Subaru dealership. From the very first phone call, I told them exactly what I was looking for. They called me right back, clearly explained w More

by lraguzin123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2026 -

Southern States Subaru responded

It’s wonderful to hear our team provided clear information from your first call and stayed patient through lease return delays and winter weather. Jesalyn (JJ) is thrilled the pickup of your new Subaru felt organized and stress-free. We appreciate your recommendation and hope you enjoy every moment in your ride.

January 16, 2026

Most painless car buying experience I've ever had. Found the vehicle we wanted online, got a price quote through email, and received a very fair trade-in offer for our car when I arrived. Jesalyn, the More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayra Magana
Jan 16, 2026 -

Southern States Subaru responded

Thank you so much for choosing Southern States Subaru! Please let us know if we can be of any more assistance.

January 16, 2026

We've never had such a quick and easy experience with a dealership! Absolutely recommend! More

by profitbrenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Southern States Subaru responded

Thank you for choosing Southern States Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2026

Jesalyn was my sales person and she was fantastic. Low pressure, knowledgeable, friendly, kind, just a pleasure to work with. Highly recommend Southern States Subaru and ask for Jesalyn. More

by saxtonjody59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Southern States Subaru responded

Thanks for sharing about your experience with Southern States Subaru. We appreciate your business and hope to see you again soon!

December 27, 2025

We had such a smooth experience buying a new car from southern states Subaru. Everyone was very helpful and knowledgeable about the different models and helped us choose the perfect one! More

by roxursoxsg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Gruenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Southern States Subaru responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Southern States Subaru are glad to have you as a customer.

December 27, 2025

Very easy to work with, entire team was super friendly and made the environment fun More

by bigrig1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Southern States Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 22, 2025

Overall, the process was good. I felt like I got a fair deal on my trade and my new car. Jessalyn was helpful and easy too work with. More

by RICHARDKWELCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesalyn (JJ) Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2025 -

Southern States Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southern States Subaru!

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