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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,428 Reviews

5,428 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 09, 2022

I like southern team and they are great. Only one star because My 2022 Outback leaks when it rains and after having it serviced it still leaks. Pretty unfortunate. More

by TYLER96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 09, 2022

Danielle is an excellent service representative. She kept me updated on the service progress. Lounge very clean. More

by JORDANAIREXPRESSINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Sep 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 09, 2022

service was fine was done in the time frame that I was told it would take. I cannot rate it because it for a recall and I was not aware any problems in the first place. More

by tompaul0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 08, 2022

Second time purchasing a vehicle from this wonderful place, and never had any issues!! all the employees are awesome and very friendly. All my servicing I had on my vehicle has my car running like new l More

by HICKS.JESSICA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Rivera
Sep 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 07, 2022

This was my first oil change--free because we bought the car from Southern Team. Comfortable waiting area. Service promptly completed. More

by MKDDLD
Recommend Dealer
Yes
Employees Worked With
I don't recall the employees' names.
Sep 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 07, 2022

In and out in less than an hour! Oil change, tires rotated, and car washed! More

by KEELINGALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Sep 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 06, 2022

Communication was terrible. .only time got updated was if I called. Take car to a VWdealer to have repaired by certified VW technicians and was not repaired…picked car up 2weeks More

by MSAUNDERS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Woody
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 06, 2022 -

MSAUNDERS2 responded

Michael Saunders msaunders@exceltg.com

September 06, 2022

Excellent and friendly service. Danielle took time to speak with me about what things were needed beyond the service I had initially asked for, and conferred with me about what my More

by spike3308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 06, 2022

Always have great service at this location. The staff is friendly and knowledgeable. The waiting area is always clean. More

by mariettakraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson Wade
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 06, 2022

They were professional and efficient. I was in and out in no time. Before I could get comfortable they were finished. More

by eliz4899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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