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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,783 Reviews

5,783 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 07, 2022

This was my first oil change--free because we bought the car from Southern Team. Comfortable waiting area. Service promptly completed. More

by MKDDLD
Recommend Dealer
Yes
Employees Worked With
I don't recall the employees' names.
Sep 07, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 06, 2022

Communication was terrible. .only time got updated was if I called. Take car to a VWdealer to have repaired by certified VW technicians and was not repaired…picked car up 2weeks More

by MSAUNDERS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Woody
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 06, 2022 -

MSAUNDERS2 responded

Michael Saunders msaunders@exceltg.com

September 06, 2022

They were professional and efficient. I was in and out in no time. Before I could get comfortable they were finished. More

by eliz4899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 06, 2022

This dealership has been Consistently wonderful each time I have been to them. Recommend HIGHLY !!!!!! I LOvE my Subaru Forester and Southern Team !!!!!! More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SAM WILLIAMS Was Excellent !!!!!!!!!!!
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 06, 2022

Excellent and friendly service. Danielle took time to speak with me about what things were needed beyond the service I had initially asked for, and conferred with me about what my More

by spike3308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 06, 2022

Always have great service at this location. The staff is friendly and knowledgeable. The waiting area is always clean. More

by mariettakraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grayson Wade
Sep 06, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 05, 2022

The girl who took care of me Daniel was excellent And she made the experience for me very good More

by HANNAHG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 03, 2022

I always feel well cared for. As a single female that is rare when talking about automobile sales and service. It's the little things that create a premier service experience- and More

by DEBSQUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 03, 2022

My service was done promptly and while we he 3 light bulbs required for inspection was pricey the work was done More

by peowens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Allen
Sep 05, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 02, 2022

Excellent service. Done in a timely manner, highly recommend. Service preformed on time and fast. More

by STEVE.DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
Sep 02, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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