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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,378 Reviews

5,378 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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March 24, 2022

Great service, professional, knowledgeable, and informative to what was completed on my care. My care was returned washed. More

by lmwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2022

professional staff. They review everything thoroughly with you before and after service making sure all completed More

by BWEBB80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 23, 2022

Had a very positive experience at Southern Team's VW Service Center. It was easy to make an appointment, the waiting area was very comfortable, and my service work was done professionally and on time. More

by sjcron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 23, 2022

Hyundai service department is great no problems with them as a Service writer there in all 13 plus years I have also owned 5 of them 3 new from dealer. All had problems but I continue to be a loyal custome More

by adobrowolski55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2022

Very professional service and staff was very friendly at the front desk. Car was returned earlier than promised. More

by LEIGHCV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike White
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 23, 2022

Consistently good service, no problems with staff, very friendly and helpful. Entire process went very well. More

by BINGRAM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 23, 2022

Once you get an appointment the service is good. The appointment process stinks. You cannot get a human to talk to .. after you make one on line a very rude rep told me I did not have on. Finally I More

by bedfordgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@southernteam.com or responding directly to this review. We hope to hear back from you soon.

March 23, 2022

They always are very courteous. They look over everything thoroughly. They always go above and beyond to answer any questions you may have. Would 10 out of 10 recommend. More

by Kgladden93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 23, 2022

Professional Staff, Fair price, Nice people , Very clean Facility Work completed on time, and advised on what else might need my attention on my vehicle More

by BBARLOWRKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2022

I APPRECIATE YOUR GIVING IT YOUR BEST SHOT WHEN I CAME FOR AN OIL CHANGE. KEEP UP YOUR OUTSTANDING SERVICE & REPAIR WORK! More

by JEEZY12300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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