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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,345 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,345 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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December 14, 2021
Easy scheduling service. Tiffany was awesome and explained everything. I liked being able to drop off my car the night before. Car was returned in the timeframe promised. Great service, friendly pe explained everything. I liked being able to drop off my car the night before. Car was returned in the timeframe promised. Great service, friendly people! Thank you! More
by Cdonelson
Verified CustomerEmployees Worked With
Tiffany
December 11, 2021
Recent purchase has lead to a different outlook on buying a car. Southern team staff were easy to deal with, listened to my questions , very helpful and are quick to accommodate any needs I have. All new e a car. Southern team staff were easy to deal with, listened to my questions , very helpful and are quick to accommodate any needs I have. All new experience for me. More
by mikki5720
December 10, 2021
The oil change and inspection were completed as requested, but the tire pressure issue was not addressed, despite an additional request for it to be double checked. The state inspection report indi requested, but the tire pressure issue was not addressed, despite an additional request for it to be double checked. The state inspection report indicated something different than what the vehicle sensors reflected. When I called the dealership and brought up my concerns, they directed me to the exact same person that I dealt with originally instead of a different manager as I requested. I do not feel like the individual I dealt with resolved my concerns, addressed my complaint, or apologized- despite admitting he had made a mistake. This resulted in financial inconvenience for me and at least an hour of my time to fix it myself. Not a great experience for my first time with a dealership under new management. More
by RLD
Employees Worked With
December 09, 2021
Love my Subaru Service Team! Especially, that Eric Horn! Enjoy your new office to a deserving individual! Enjoy your new office to a deserving individual! More
by scox1
Employees Worked With
December 09, 2021
Very nice reps greet you immediately. Lovely waiting area and generally fast service. My questions are always answered in a prompt and courteous way. area and generally fast service. My questions are always answered in a prompt and courteous way. More
by LET796
Employees Worked With
I can't remember the young man's name.
December 08, 2021
The experience was great I don’t think I could’ve gotten this experience anywhere else 10 out of 10 this experience anywhere else 10 out of 10 More
by MONTAVIASPEOPLES1998
Employees Worked With
