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Southern Team Nissan of New River Valley

Christiansburg, VA

4.7
1,304 Reviews
Welcome to Southern Team Nissan of New River Valley! “Good People, Great Values!” When you want a great new or pre-owned vehicle from friendly people who care about you, your wants and needs, and our community, visit Southern Team Nissan of New River Valley. Formally New River Nissan, Southern Team Nissan of New River Valley is the newest Southern Team location in Christiansburg, VA. Southern Team has been a part of the New River and Roanoke Valley communities since 1988, and we look forward to serving you at the all new Southern Team Nissan of New River Valley. The Power of Two Locations Means Lower Prices For YOU! Southern Team Nissan of New River Valley is a member of the community first and a business second. We pride ourselves in providing the very best in automotive sales, service and value to the New River Valley community, and our neighbors in Radford, Lynchburg, Roanoke, Salem, Blacksburg and surrounding areas. Whether it is automotive financing, low interest rates or just a great deal on a brand new or quality pre-owned automobile, Southern Team Nissan of New River Valley is here for you. And now with our Values for Life program and Fast Team Quick Service, we can offer you more than ever for your hard-earned money.
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2130 N Franklin St

Christiansburg, VA

24073

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Showing 1,304 reviews

May 23, 2024

Very disappointed in service technicians performance, on my Sentra service last month he did not tighten my oil cap which created a leak of oil under car. Could have been catastrophic if I did not get resol More

by WALTDRAGUS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
May 24, 2024 -

Southern Team Nissan of New River Valley responded

Walt. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 22, 2024

They are professional and prompt. I travel from Salem to Christiansburg for service to my SUV. I have worked with Mike Fox and the service crew for years. More

by rtvia777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
May 23, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

Amazing customer service! They are very knowledgeable and explain everything thoroughly. They are greatly appreciated. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 20, 2024

First time doing business with this dealership. Answered all my questions in a satisfactory manner. Everyone we talked to was friendly and seemed sincere. In follow up visits to ask questions the s More

by jimnancymat
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 19, 2024

Fast and curtesy service and friendly customer service a pleasure doing business with these people More

by CWADE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 19, 2024

I used to be an ASE Certified Nissan Auto Technician at this very dealership over 20 years ago.. & nothing has changed since the change of ownership. Still a 100% A+ positive experience every time I visit. More

by Hospdzastr
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Bittenger. Parts, Mike Fox, Mike Handy
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

Waited over 2 1/2 hours on my car. Almost 2 hours before they came to tell me what needed to be done. More

by EABEAR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

May 18, 2024

Everyone at the dealership, was very polite and the service I had done…was done at a reasonable time and price. More

by niketashea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 23, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 17, 2024

I’ve been coming there for two years to have my car serviced . Every body nice and Courteous! More

by cebryant46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 17, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 17, 2024

Reliable effective efficient trustworthy and friendly service. I am sold on NIssan because of the service provided here, not because of the vehicle brand. However, I remain disappointed that the NIssan J More

by E. Scott Geller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
May 17, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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