Southern Team Nissan of New River Valley

From my experience if you are gonna buy a car from them I’d buy new, not the buy here pay here type used vehicles they offer. We purchased one of the Ride Today Cars, appeared to be in very good conditi I’d buy new, not the buy here pay here type used vehicles they offer. We purchased one of the Ride Today Cars, appeared to be in very good condition. Noticed some bumps and things to be expected, no big deal. We thought the car drove out very well for its age. Noticed a noise/vibration while making a right turn heading home that evening. Went back to the dealership the following Monday to just see if they would put it on a lift to see if there was anything noticeable. The sales manager told us that it was probably the rear differential and that it shouldn’t cause us any problems for awhile. We were told by the sales manager that it was sold as is. Basically, they do some minor refreshing and get it to pass Virginia inspection. He told us that we had bought a cheap car after only a day before he told us we are getting a lot of car for the money. The fact they went straight to it’s probably the rear differential makes me think they already knew it was an issue before we bought it. Pretty shady in my opinion. More

Very straightforward, all that needed to be done to my vehicle was explained to my satisfaction vehicle was explained to my satisfaction More

Casey was very professional and explained everything that my car needed. He scheduled my next appointment and told me to call him if I have any questions. He was very polite and kind. my car needed. He scheduled my next appointment and told me to call him if I have any questions. He was very polite and kind. More

Andrew was very friendly, walked me through all that was happening. Thanks . See ya next time. happening. Thanks . See ya next time. More

Tori was very communicative and assisted me over a two-week period when the valve body had to be replaced last month in my 2023 Nissan Rogue. He provided updates and explained the various steps in th two-week period when the valve body had to be replaced last month in my 2023 Nissan Rogue. He provided updates and explained the various steps in the process. Very helpful and kind! More

Hard booking a timely appointment online. Service was fast on the vehicle. Pickup had changed since the last time, now paying out in the service writer area. Communication was good with text Service was fast on the vehicle. Pickup had changed since the last time, now paying out in the service writer area. Communication was good with text updates. More

We have utilized this dealership for years. We bought our 2nd Nissan Dec 2025. Hugh was fantastic. A great help. We recently had the Pathfinder un for oil change. Everyone has been professio We bought our 2nd Nissan Dec 2025. Hugh was fantastic. A great help. We recently had the Pathfinder un for oil change. Everyone has been professional, friendly, efficient, and helpful. More

Great, as always No, thanks We're always happy. They do a good job. Always very helpful. They do a good job. Always very helpful. More

Excellent very good communication very professional Timely and Courteous Appreciated the overall experience i would recommend Timely and Courteous Appreciated the overall experience i would recommend More

Great! Thorough explanation of the process, kept up to date on progress, and appreciated the video of the car inspection. Thorough explanation of the process, kept up to date on progress, and appreciated the video of the car inspection. More