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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
757 Reviews

757 Reviews of Southern Team Nissan of New River Valley - Service Center

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July 08, 2025

FRUSTRATING for Two consecutive visits! Customer service poor recently. Looking forward to Mike Handy and Preston returning! More

by TKHARRISON62
Recommend Dealer
No
Employees Worked With
Kayla Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
July 07, 2025

Nice people to deal with. Sales person very good. Service dept great. Finance person very nice More

by fredtilley1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Very bad. Do not fix my car and take whole week without reaching back to me. It is very unprofessional. More

by taohe
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
David Dillion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tatum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Southern Team Nissan of New River Valley responded

Please reach out to me directly. I would Like to hear what happened. Sincerely, Jim Nardo GM (540)382-2904

July 03, 2025

Nice people and was interested in working with you to make a deal and gave me a fair price for my trade in. More

by timothywilson0521
Recommend Dealer
Yes
Employees Worked With
Brandon Brusseau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey
July 02, 2025

Very kind people always gave you something to drink. Make sure you’re comfortable and it didn’t take very long to do the work the paperwork I’ll go back and buy another vehicle there for sure. More

by timothybm65
Recommend Dealer
Yes
Employees Worked With
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Great place to get my car services. Good friendly professionals I had my car since 2014. Runs great More

by SDEHART0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

They were very friendly and knew everything about the vehicle that I was wanting and fair with my trade in value More

by Aidenross2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Knowledgeable and professional in every way Knowledgeable and professional in every way they were great More

by chrisharrison1952
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
June 28, 2025

Professional and knowledgeable explained everything in detail to me . Very polite and will recommend to others More

by Myersdebrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Very dissatisfied! ! Had 10:40 appointment for oil and tire rotation. Took 2.5 hours. With no explanation that they were short a tech.! You expect customers to be punctu More

by BRSSIMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
2.0
This rating includes all reviews, with more weight given to recent reviews.
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