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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
694 Reviews

694 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 02, 2025

Mike was extremely pleasant to work with, and the service was completed before the time promised. More

by kshaw3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

All went well and fast Kayla checked our package we had on our car and found out we were going to owe nothing and that is always good thanks for all you all do for us More

by rdwalters58
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 30, 2025

Okay ? ? Excellent customer service. Found an appointment time for my next round of service. More

by astarrjen
Recommend Dealer
Yes
Employees Worked With
Mike
April 29, 2025

Went fine, needed additional service due to mileage I was satisfied with everything that was done More

by BRENDAWALKER200
Recommend Dealer
Yes
April 27, 2025

Had truck serviced, drive 70 miles and right rear wheel fell off. Luckily I was going very slow or me and my wife could have died. Going back to dealer Monday to discuss this major screw up More

by RONCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Dillion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Kayla Lambert is knowledgeable, professional, courteous and a pleasure to work with. You are fortunate to have her on your team. More

by pmarickovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Could have done more about the rude man who told me to move my car . In a rude voice told me where service was. Did get original stain out then created a new stain. Car was cleaned was ok still dirt and b More

by jstarkn
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 27, 2025

Mike was able to schedule my appt for me within a reasonable period when i called. when i arriced, kayla took care of me, and got my car in a few.monutes early. i didn't have to wait terribly long be More

by wigandsue
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 26, 2025

Oil changed done as scheduled in a timely manner with welcoming staff I look forward to having my car serviced here More

by Abuc60
Recommend Dealer
Yes
Employees Worked With
Service department
April 25, 2025

I had the front brakes replaced on my Nissan Marano, and also a state inspection More

by cbj1978
Recommend Dealer
Yes
Employees Worked With
Mike Handy
1
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