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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
715 Reviews
Call Service Center (540) 382-2903

715 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 24, 2025

X x x x x x x x x x x x x x x x x x x More

by VMEADOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025

I tried calling. Can’t get anyone unless it’s a call center. I’ve been a customer at Nissan for 30plus years. I drop car off and it’s finished early. No! Not now. If More

by RDEVANS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Was in and out within 45 mins to an hour to get my vehicle inspected so I was pretty happy that I didn't have to wait all day like some other places Iv been to More

by daltonmelton54
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
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May 16, 2025

Prices have significantly increased. $28 for labor for a light bulb replacement is too steep. Prices used to be reasonable and comparable to local auto repair shops but does not seem to More

by CEHANNING29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 15, 2025

Excellent service and workmanship! !Always satisfied with the staff. Everyone is always willing to help! More

by B.RATCLIFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
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May 16, 2025 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2025

I always enjoy my time at Southern team Nissan. Everyone is courteous abd the service is excellent. I will be sure to shop there when I need a new car for my wife. More

by askpastor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
May 16, 2025 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2025

This dealership always communicates well, does exceptional work, and gets me back on the road quickly. More

by JANEGEORGE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Report | Print
May 10, 2025

Kayla was friendly and professional. We were pleased with the service and Kayla took care of the service. More

by Kodell0
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
Report | Print
May 09, 2025

Fast friendly service and they give you a callback to make sure everything is satisfactory More

by CWADE1960
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Report | Print
May 09, 2025

They did not do what was asked. I never got a call back and notified when service was complete. They also never apologized. More

by Chloetatedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Report | Print
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