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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
719 Reviews

719 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 27, 2025

Could have done more about the rude man who told me to move my car . In a rude voice told me where service was. Did get original stain out then created a new stain. Car was cleaned was ok still dirt and b More

by jstarkn
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 27, 2025

Kayla Lambert is knowledgeable, professional, courteous and a pleasure to work with. You are fortunate to have her on your team. More

by pmarickovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Had truck serviced, drive 70 miles and right rear wheel fell off. Luckily I was going very slow or me and my wife could have died. Going back to dealer Monday to discuss this major screw up More

by RONCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Dillion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
April 26, 2025

Oil changed done as scheduled in a timely manner with welcoming staff I look forward to having my car serviced here More

by Abuc60
Recommend Dealer
Yes
Employees Worked With
Service department
April 25, 2025

I had the front brakes replaced on my Nissan Marano, and also a state inspection More

by cbj1978
Recommend Dealer
Yes
Employees Worked With
Mike Handy
April 25, 2025

Michael Handy was great and very helpful. He was very professional. I couldn’t ask for a nicer person to deal with. More

by woodyaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
April 24, 2025

Quick to work me in and was able to diagnose and treat me fairly. Would do business with again More

by Gmfaw1
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 24, 2025

Gret service department. Easy to get an appointment when needed. Fast service and do not keep you waiting for days or weeks to get your vehicle back. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
April 23, 2025

Sales manager at Nissan was great. Jim. Was great to help and work with us. More

by absher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Clary
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

I've been going to southern team Nissan for over 20 years I take all my vehicles there for service and only 2 out of the 10 I own are Nissan More

by rdsmith3429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
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