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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
749 Reviews

749 Reviews of Southern Team Nissan of New River Valley - Service Center

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August 15, 2024

The vehicles were there only for a state inspection. The people I encountered was very polite and helpful. More

by MONAOSBORNE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Clary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2024

Personnel were friendly, courteous, nice people. Nice to my dog also. Very clean waiting area. More

by AHMISMITH995
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 13, 2024

Dealership is got great people working in me service center and I hope that they stay there I appreciate it very much More

by PMMSSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2024

I was reffered to Southern Team Nissan by Quality Tire and they were very transparent about what was needed for my vehicle. I was recently given misleading information from another shop I thought I truste More

by chelsie306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Mike Handy
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2024

Friendly, knowledgeable, efficient and courteous as always. Excellent customer service and proactive on repairs and maintenance. More

by tomschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 11, 2024

Happy with work. Two weeks to get problem looked at, another two weeks for parts and repair is frustrating. Emails to evaluate diagnosis of problem annoying. More

by bobcornish648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2024

I have always been treated really well by all the staff at First Team Nissan and that is why after all these years I keep coming back! More

by TERESA.SAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2024

Husband & I did not intend to buy a truck that day just see what was available and how payments would be, however Casey found a perfect vehicle for us at a reasonable price & Jarod in finance was extremely More

by Tomminors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey in sales and Jared (tazwell) in finance
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2024

Great customer service, friendly associates. Very clean facilities. Helpful staff. We enjoy bringing all our vehicles here. More

by GERALDAWHARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2024

Mike Handy was waiting and ready to get my car serviced when I pull in 15 minutes before my great service! More

by JANMICHAELFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
Aug 14, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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