Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
775 Reviews
Call Service Center (540) 382-2903

775 Reviews of Southern Team Nissan of New River Valley - Service Center

Sort by
June 17, 2025

Did a great job with everything. ..very friendly and got me out in a quick amount of time More

by MWKINGREA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2025

I feel like the amount I paid was very high Tires were 2 months out of warranty. Rotors and brake pads shouldn’t cost that much. Labor cost was crazy expensive. More

by PATRICKRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to provide us with this feedback.

June 15, 2025

The dealer ship was very helpful. It was a pleasure working with everybody. Hugh answer all our question in a timely manner. More

by Rwilliam0
Recommend Dealer
Yes
Employees Worked With
Hugh Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 13, 2025

Trying to get thru on the phones or book an appointment is horrible. Service and people are great but when you can't get thru and fight with your AI assistant its bad business. More

by DZIGNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Southern Team Nissan of New River Valley responded

"DZIGNOR" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2025

They are very nice people who were very accommodating and made the Pathfinder buying experience easy. More

by LDMSMASH
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 08, 2025

Nice waiting area, didn't take too long and friendly people. It was a good experience. More

by JULIE.STANLEY5
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
Report | Print
Jun 11, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 08, 2025

I waited longer than others that came in after me and we were both there for the same services. Also I was shocked at the price of an oil change. More

by STACIE_NEL
Recommend Dealer
No
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
Report | Print
Jun 11, 2025 -

Southern Team Nissan of New River Valley responded

Stacie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 08, 2025

Great people &’great service. I don’t feel like writing 15 words but it was truly an awesome interaction More

by itz.julia.0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Clary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 07, 2025

The dealership is top notch. No pushy salesperson. Everyone cared about customer service. Keep it up. More

by samma6116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 07, 2025

People are nice, efficient, and very organized. I feel quite comfortable with dealership. Excellent work. More

by Gotcanine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1
...
4
5
6
...
78