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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
867 Reviews

867 Reviews of Southern Team Nissan of New River Valley - Service Center

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September 03, 2025

The staff is always courteous and professional. We were waited on in a timely manner and our service was completed as expected. More

by DARRELLBRATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

The service department has always been very helpful and friendly - especially Preston. He is one of the reasons we purchased our car from Southern Team Nissan. More

by Local customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Prompt , polite, and professional service. It says I have to write 15 words. And that’s all More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Dropped off a tire that I knew would need to be replaced Jon the Service Advisor said he would get a tire and let me know when it was mounted so I could have it put back on out pathfinder. He didn't call, I More

by 88Corvette
Recommend Dealer
No
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
August 29, 2025

I gave you a five star rating. How is that not enough? Your survey techniques are annoying in the extreme! More

by stuschwarzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Excellent experience I was provided excellent service during my visit. Wait time was adequate and everyone was very nice and professional. More

by BUTTERFLYINREVERSE0917
Recommend Dealer
Yes
August 28, 2025

The team was friendly and knew what I wanted done you could not ask for a better team More

by WALTERDODSON3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

What really impressed me was the overall atmosphere at the dealership. Everyone was friendly and seemed genuinely committed to providing great customer service. More

by AMCARR526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 26, 2025

I have appreciated Preston Hedge for many years. He’s very polite, friendly, and explains any needed work to be done quite well. More

by kayebond22
Workmanship
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Bond
Aug 28, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 26, 2025

Easy to book, available next day, in at 9 , out at 12 same day , everyone courteous, awesome experience! More

by dcwitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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