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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
774 Reviews

774 Reviews of Southern Team Nissan of New River Valley - Service Center

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May 26, 2024

I was very pleased with the pleasant interaction with Preston Hedge. He was both helpful and polite. More

by CLARKLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Very kind and very easy to work with. We have bought 3 vehicles from them in the past few years. Their service department is wonderful as well. More

by Katelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
May 25, 2024

While traveling for work, the adjustment mechanism on my driver's seat malfunctioned. I'm short, so I desperately need to be able to adjust the seat to drive safely and comfortably. I called the service cen More

by girlsouth71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Very nice took my money and run like xxxx i love the car runs great More

by barbara.tawney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Greeted promptly when I arrived. Service personal was helpful and courteous. Vehicle ready when promised More

by Tonyparrish69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

I am so impressed with Preston in the service department. My air conditioner was was out and Preston recognized the urgency and worked me in so I could resolve my situation. Preston and the tea More

by PARIRVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox
May 24, 2024

Southern Team Nissan is very professional from the sales team to the service team. Very knowledgeable about the product they use and Sale. More

by Funatlake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fox, Mike Handy
May 24, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 23, 2024

Easy drop off and pickup process, staff was very friendly. Would recommend to others in future More

by staceygaskill21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2024

Preston is always helpful. I never have to wait long for an appointment. I feel like they know who I am as a customer. More

by RMEREDITH4VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2024

They left my driver side window open and of course it rained. New employee did not know what the technician meant about my battery connection nor did she ask for clarification. So I don't know what it ne More

by demiahalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

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