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Southern Team Nissan of New River Valley - Service Center
Christiansburg, VA
775 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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775 Reviews of Southern Team Nissan of New River Valley - Service Center
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June 06, 2025
The work on my car is always done well. That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even t That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even though I left messages several times. I didn’t even get a call when my car was ready. This time that issue was resolved. The new service technician that helped me was fantastic. More
by joymiranda01
Verified CustomerEmployees Worked With
Other Employees :
The one dealt with in previous ordeal was Mike Handy. The person this time I don’t know his name but had red hair.
June 06, 2025
Despite the fact that I came wayyyy before my scheduled appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. I got several of my prepaid maintenance services completed at no cost, a loosen pan under my engine taken care, and a headlight adjustment that was needed after a previous lift on my truck at no cost because she acknowledged that it should’ve have been taken care of previously. They took care of everything for me in a timely manner. Maria the service advisor was very thorough explaining my service summary and state inspection results. I could not have had a better customer experience. More
by TSEEMANDPD
Employees Worked With
Maria Durham (five stars)
June 06, 2025
My experience was great. Everything’s was explained in detail and so personal. I would recommend . Everything’s was explained in detail and so personal. I would recommend . More
by Myersdebrah
June 05, 2025
Good friendly service in a customer friendly atmosphere. I felt very much at home and at ease during my stay. I felt very much at home and at ease during my stay. More
by DEHVILLA
June 05, 2025
I have no idea who Kayla is. I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! More
by JUSTSHORTYB
June 02, 2025
Service was fast but checkout was not great. Not enough staff are familiar with Sunbit and had to wait 15-20 minutes to get a tablet working to be able to checkout. Not enough staff are familiar with Sunbit and had to wait 15-20 minutes to get a tablet working to be able to checkout. More
by Heather Midkiff
May 31, 2025
I liked my experience and will return I'm glad Mike is over there now. He is great to work with. over there now. He is great to work with. More
by kanfrazier2009
