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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
867 Reviews

867 Reviews of Southern Team Nissan of New River Valley - Service Center

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August 21, 2025

The staff is great and the service is toop notch! ! I really appreciate how helpful they are. More

by SANDRA.RORRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

The service team is top notch. The waiting area is very accommodating. I appreciate how they look out for my vehicle. More

by SANDRA.RORRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Bailey Dunnivant was very communicative during the sale, and the entire purchasing process was very smooth and efficient. More

by SECLARKSON12
Recommend Dealer
Yes
Employees Worked With
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Good service all the way round, efficient, informative,helpful and courteous. Everyone makes it a place you want to come again. More

by LINLYONS05
Recommend Dealer
Yes
Employees Worked With
Casey Jones
August 19, 2025

Always a pleasant experience. The waiting room is always clean and neat. They also have beverages and snacks?? More

by TJKEISTER
Recommend Dealer
Yes
Aug 20, 2025 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 18, 2025

I saw an ad for the 2020 Jeep Sahara. I made an appointment and Bailey was there to meet me as soon as I arrived. She was great! I wanted to test drive other vehicles to make sure my d More

by diannalyn85
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2025

It was a very neat and clean place. The staff were nice and friendly and were organized. More

by HWELLS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2025

Brandon really got the work done fast and was really fare respectful! Very Very good!!! More

by RON
Recommend Dealer
Yes
Aug 20, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 14, 2025

Usually I am very pleased but this time when I went for a oil change, they had my truck back there for a little over 2 hours. I had taken a long lunch so I could do this without missing much work. I ended up More

by loriduncan65
Recommend Dealer
No
Employees Worked With
Kayla Lambert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
Aug 20, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for bringing this to our attention, Lori. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 13, 2025

Like going to Southern Team Nissan. Got my car there and take it for inspections More

by LAKOTASAKOTA2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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