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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
867 Reviews

867 Reviews of Southern Team Nissan of New River Valley - Service Center

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August 05, 2025

Kayla goes above and beyond all expectations. She is truly a credit to the dealership. More

by amedina995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

They did the work I requested, and I was satisfied with everything they did in a timely manner More

by PRITTSRA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Best service dept. in the Nation. They are always ready to take care of the customer. More

by phedge0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

This was my first time meeting Kayla. She was just as nice to work with as everyone else I have dealt with. Very knowledgeable and friendly. More

by ASCOE.RACOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

Car was taken in promptly. My husband and I went to run a few errands and I was called and kept informed on progress. We were just done with errands and they called to let me t More

by SHERRYLCS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Took car in immediately and was serviced quickly. Service Advisor was very good and kept me up to date More

by JIMANDKIMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
August 02, 2025

Very pleasant to work with. when we needed state inspection they were very fast and efficient and I didn't have to wait very long. More

by pamela6964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Have always had excellent service. Everyone is friendly. Waiting area is clean with wifi and snacks. More

by RADANAB
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
July 31, 2025

Outrageous price on spark plugs and shop labor rate. I've dealt w NR Nissan since 1985. Since dealership changed hands and Mike Fox retired am not enamored with your company. 50000 mile Trans service a More

by MOSRLOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Friendly and fast processing in and checking out. Appreciate the courtesy ride to work as well. More

by mdashark51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Smith
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