Southern Volkswagen Greenbrier - Service Center

Outstanding Customer Service - Souther Volkswagen Greenbrier Andrew was my attending agent. Brought in my car for state inspection at at around 0900 and was called back around noon telling me that it is ready fo Andrew was my attending agent. Brought in my car for state inspection at at around 0900 and was called back around noon telling me that it is ready for pickup with Andrew explaining in great detail what maintenance has to be done to the car. The agent has been courteous through out the service appointment and did not pressure me whatsoever to get the maintenance done which I do need to get done in due time. I'll always be a loyal customer of this dealership and highly recommend this place to others. More

Great Service of my warranty issue. As always, checked in my car, made assessments and gave professional advice on suggested service items. Completed warranty work and explained what wa As always, checked in my car, made assessments and gave professional advice on suggested service items. Completed warranty work and explained what was completed clearly. More

Very professional Tim my service advisor was very professional and thorough. he was concerned about meeting my service needs and making sure The car was in good working Tim my service advisor was very professional and thorough. he was concerned about meeting my service needs and making sure The car was in good working condition More

Tim is an asset to your company. Tim provides an unprecedented experience for his clients. I’ve had the pleasure to have him as my service advisor several times and am always blown aw Tim provides an unprecedented experience for his clients. I’ve had the pleasure to have him as my service advisor several times and am always blown away by the top notch experience he provides. I’ve also dealt with Fritz in the sales department and he is the epitome of what you want in a sales representative. These two gentlemen are assets to your organization. Please take the time to recognize them. Thank you! More

Great facility and easy to find. Service was great, but a long wait because of all the car ahead of me. It was the first of the month so that was not a s facility and easy to find. Service was great, but a long wait because of all the car ahead of me. It was the first of the month so that was not a surprise. More

Great Job by Great Team!! Had an awesome experience with your service Team - who made sure it was all perfect!! Wes was outstanding!! best service in the Region!! I was very ha Had an awesome experience with your service Team - who made sure it was all perfect!! Wes was outstanding!! best service in the Region!! I was very happy with the service and price for the outstanding job.. More

Taking care of all my needs Andrew is a top notch service advisor. He is truthful and on time with everything plus fair pricing. He is professional and courteous and knows his VW Andrew is a top notch service advisor. He is truthful and on time with everything plus fair pricing. He is professional and courteous and knows his VW’s! Great job! More

Service was excellent from start to finish. Thanks to Wes Tolson. Will continue to come back for repairs that my Passat wagon needs. Mr. Tolson made my vi was excellent from start to finish. Thanks to Wes Tolson. Will continue to come back for repairs that my Passat wagon needs. Mr. Tolson made my visit a very pleasant one. More

Great Service was great and informative. I spent very little time there because I was given a loner car for my convenience and I thought that was great. Service was great and informative. I spent very little time there because I was given a loner car for my convenience and I thought that was great. More

Always a great experience Andrew has always been our service advisor. He is so helpful and kind. We will miss him when we move in May. Thanks for the great service. Andrew has always been our service advisor. He is so helpful and kind. We will miss him when we move in May. Thanks for the great service. More