Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,458 Reviews of Southern Volkswagen Greenbrier - Service Center
Window repair Andrew has been my advisor for many years and always ready to help. Was quick to get my car in that day and fix window before rain started. Andrew has been my advisor for many years and always ready to help. Was quick to get my car in that day and fix window before rain started. More
They did a great job Charlie Roy and Andrew did a great job handling my purchase and service work. After finding correct car they made completely up to my expectations Charlie Roy and Andrew did a great job handling my purchase and service work. After finding correct car they made completely up to my expectations More
My VW Wes was very helpful from the beginning to the very end... I will be back when I need more work done to my car..I love how he explain my extended warr Wes was very helpful from the beginning to the very end... I will be back when I need more work done to my car..I love how he explain my extended warranty on my car to me More
Top notch service From the moment I arrived, I was met with respect and courtesy. Melissa and Tim did everything to make it a wonderful visit. I will not hesitate to re From the moment I arrived, I was met with respect and courtesy. Melissa and Tim did everything to make it a wonderful visit. I will not hesitate to return. More
Awesome and Great Service Outstanding customer service and great team work,I had an appointment with Andrew but since he was busy with another customer Tim jumped in and help m Outstanding customer service and great team work,I had an appointment with Andrew but since he was busy with another customer Tim jumped in and help me get started with car inspection, all paperwork and service ready for Andrew overall experience is great....Also Andrew know the service would take more than few hours he already processed the rental car in advance for me which is very convenient. More
Great customer service Andrew was exceptional from the beginning to the end! He was very polite and was already prompt! He communicated really well and had great customer se Andrew was exceptional from the beginning to the end! He was very polite and was already prompt! He communicated really well and had great customer service all around! Keep hiring more people as him! Thank you More
Was pleased with the wait time. Was pleased with the customer service . Tim answered all questions that I asked him. Great personality! I was greeted by Tim as soon as I got out my c Was pleased with the customer service . Tim answered all questions that I asked him. Great personality! I was greeted by Tim as soon as I got out my car. More
Professional and polite! Great updates via text and flexibility on picking up my car. Warranty work and coverages explained in detail. Will be back soon with more Thanks Tim! Great updates via text and flexibility on picking up my car. Warranty work and coverages explained in detail. Will be back soon with more Thanks Tim! More
Recall/Maintenance Took my car and gave it as new! Worked great, time efiicient and always gave me updates when called. Helped till the last moment we needed. Took my car and gave it as new! Worked great, time efiicient and always gave me updates when called. Helped till the last moment we needed. More
Good visit no complaints There was no waiting and I was told ahead of time my oil change would take about 1 1/2 hours and that's how long it took. Also, I had my granddaughter There was no waiting and I was told ahead of time my oil change would take about 1 1/2 hours and that's how long it took. Also, I had my granddaughter with me and she enjoyed the play area. There was even a movie playing on the TV in there which kept her busy. Everyone was friendly and professional. More