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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,467 Reviews

1,467 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 09, 2019

Great service experience I was a great experience. Great service, they look my car and fix what it was need it and also look over my car and let me know what else was recommen More

by OMARFLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Rosario
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great service experience at Southern Volkswagen Greenbrier! If there is anything else we can do for you, please feel free to give us a call. Best regards, Farley Perkins Vice President 757-424-4689

February 08, 2019

Quick & Friendly I bought my car in for an oil change, ended up getting an inspection & the service took no longer than 30 to 45 minutes & I was out of there! More

by SAMUELHAZELWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Farley Perkins Vice President 757-424-4689

February 08, 2019

Service I had a great experience with my visit for service on my car from the beginning to the end. I had an appointment scheduled and the service advisor gr More

by LLDAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

It is wonderful to hear that our staff at Southern Volkswagen Greenbrier was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Farley Perkins Vice President 757-424-4689

February 08, 2019

Tim is Great Tim was awesome, helped me make informative decisions on what to do on my car. He got me in and out quickly, was very professional. More

by Faisoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 16, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tim was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Farley Perkins Vice President 757-424-4689

February 07, 2019

Service Love Abby, very helpful and accommodating. Radio works well, body work is good. It took a while but I’m happy. I’ll be back, Thank y’all More

by DOREEN.ALDERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Witmer
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us this great review, Doreen. We are very happy to hear that Abby could be so helpful and accommodating during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Farley Perkins Vice President 757-424-4689

February 07, 2019

Excellent Friendly, knowledgeable and fast service. Wes provided recommendations and suggestions for services that would be beneficial for my vehicle. Overrall More

by KARALEAVELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to write this review. We are pleased to hear that Wes was able to provide an overall positive experience. Best, Farley Perkins Vice President 757-424-4689

February 07, 2019

My experience was great ! Tim helped me in the service department. He was great! Very informative and did an excellent job of of breaking down any questions that I had in refer More

by CSMITH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim (Service department)
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Farley Perkins Vice President 757-424-4689

February 07, 2019

Great service My father took my vehicle to get serviced. He arrived early and Tim was very flexible with us on the time. My dad was impressed with the wait time and More

by HOLLY.HALCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback! Tim is an asset to Southern Volkswagen Greenbrier, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Farley Perkins Vice President 757-424-4689

February 06, 2019

Car state inspection They got my car fixed in a timely manner. They notified me of anything extra that they found wrong with the car but did not do anything without my per More

by JOHN.J.BONNER316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - service advisor
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Farley Perkins Vice President 757-424-4689

February 06, 2019

Service Awesome service as usual! Wes Tolson and his team has been taking the best care for my troubles with vw the last few months. Thanks so much guys!! More

by JENNIFER.EVANS322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. We are delighted to hear that Wes and the rest of our team provided you awesome service. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

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