Back

Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,467 Reviews

1,467 Reviews of Southern Volkswagen Greenbrier - Service Center

Sort by
February 06, 2019

Wonderful and friendly This was the second time I’ve brought my vehicle in for service I’ve had the good fortune of dealing with Abby my service representative who is very More

by GANTHONYCHEEZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Gilliam
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Abby. Please let us know if we can ever help you in the future. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Service Outstanding timely arrange for loaner coming from Newport News received call early following morning was in Maryland was willing to stay if I did not More

by IBRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Roy Schesventer
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Good service They are great to keep you up to date in the matters of your car. They are friendly and fast service. Good hours to pick cars More

by RLOVICK37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Watson
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Maintenance Service Car was due for 20,000 miles service. Wes Tolson, Service Advisor had me in and out in no time. Great service and everyone I came into contact with w More

by CHELLEWOOD41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson, Jeff Owens
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. We are happy to hear that Wes was able to provide you with great service and that everyone in the team was friendly. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Excellent! I was very please with the attention and services received. Ryan Klein was very professional and provided me with all required information regarding t More

by ETEJERINA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klein
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Ryan. If there is anything more that we can do, please come back and see us again. Take care! Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

Great customer and auto service! I had a pleasure to meet Ryan. He is very nice and professional. I will highly recommend him to my people! Thank you for your business! More

by SADENOVA78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
n/a
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the kind words and recommendation. It’s great to hear Ryan made such a great impression on you. Best, Farley Perkins Vice President 757-424-4689

February 05, 2019

very good service The service was excellent and thorough. The service department very friendly. My only complaint is the cost of the 50k maintenance but, then again, i More

by SCOTTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the great feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Farley Perkins Vice President 757-424-4689

February 04, 2019

Excellent service Andrew Smith was very kind, helpful, informative and efficient. He made sure everything ran smoothly, on time and also kept me updated. I'm very satis More

by Jswolfsburg09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
Feb 21, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the kind words! We couldn't be happier that Andrew was there to provide you with such exceptional service. Thank you again and we look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

February 01, 2019

Simply Amazing ! My Service Advisor Wes Was Awsome. I Came In Just To Have My 15 Jetta Looked Over And His Customer Service Was Amazing. He Greeted Me And Asked What B More

by RICHARDR.KING1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Feb 03, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Farley Perkins Vice President 757-424-4689

February 01, 2019

satisfied customer I went to the dealer for a routine oil change. I was taken care of right on schedule. I received professional and courteous service from everyone I ca More

by A.E.ALFANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service area
Feb 03, 2019 -

Southern Volkswagen Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Farley Perkins Vice President 757-424-4689

...
115
...