Back

Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,452 Reviews

1,452 Reviews of Southern Volkswagen Greenbrier - Service Center

Sort by
December 03, 2018

Quick and always worth every penny. Always prompt and they get the work done right the first time worth every penny . I wouldn't take my Beetle anywhere else but Southern Volkswagen More

by KMENEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, in Service
December 03, 2018

Express Service The appointment was pleasant and speedy, however the price was a bit on the high side. I priced the same service at Checkered Flag and it was way less More

by CIEDRAKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Abby
Dec 07, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Sincerely, Farley Perkins Vice President 757-424-4689

December 03, 2018

Atlas recalls and battery issue Kind and quick. I felt like all of the information given was clear and understandable. I was also able to ask questions that were answered courteous More

by BMWINEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
December 03, 2018

Transmission service This was a great experience. I went in without knowijg what was wrong and i was helped immediatly and given great customer service. I highly recomend More

by JNEARY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Dec 07, 2018 -

Southern Volkswagen Greenbrier responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at our dealership! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Farley Perkins Vice President 757-424-4689

December 01, 2018

Service was great I came in to get inspection done and I was in and out in no time. Andrew had me back on the road in no time. More

by LTSWYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Farley Perkins Vice President 757-424-4689

November 30, 2018

It was very good Very fast excellent on point I have nothing else to add to this box your business was on a roll until it came to this box I'm being forced to add word More

by BARNTEE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lee it was very good I hear you one of the best inspectors you have and mechanics thank you, Bill Latham, Jeff Owens
Dec 03, 2018 -

Southern Volkswagen Greenbrier responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Farley Perkins Vice President 757-424-4689

November 30, 2018

Friendly informative wiling to correct mistakes and Friendly and informative quick to correct errors accommodates client offers options supports your decision. Quick response. Would like an explanation More

by SDSMITHMD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Dec 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for your great review! We're glad to know that our team were friendly and informative and were able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Farley Perkins Vice President 757-424-4689

November 29, 2018

Amazing customer service From beginning to end excellent customer service. Explained in detail everything I needed done to my car and even showed me. Found me the best prices More

by MINTZERSARAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Dec 03, 2018 -

Southern Volkswagen Greenbrier responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing our dealership. Sincerely, Farley Perkins Vice President 757-424-4689

November 29, 2018

Going the extra mile I came with a busted side mirror. Tim looked at it and gave me all my options, from the $800 full replacement to just the mirror, and even gave me a r More

by OLGUISGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim from service, Charlie Roy Schesventer
Dec 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back. We appreciate all of your kind words and we look forward to seeing you soon! Sincerely, Farley Perkins Vice President 757-424-4689

November 27, 2018

State inspection Wes was awesome. He explained the services I need and kept me informed on the progress of my car. He was very friendly and concerned about what I need More

by PATC1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Nov 28, 2018 -

Southern Volkswagen Greenbrier responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Farley Perkins Vice President 757-424-4689

...
124
...