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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,452 Reviews

1,452 Reviews of Southern Volkswagen Greenbrier - Service Center

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November 14, 2018

Worse dealership If you have me come in for a recall. You could have at least provide me a rental, not make me pay for my own. More

by NGUYY23
Recommend Dealer
No
Employees Worked With
Wes
November 13, 2018

Engine light keeps coming back Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming b More

by FOUOCATUNGSWFMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
November 13, 2018

recall wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services More

by RACHEL.LOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klein and Adam Alford
November 13, 2018

It took 3 hours to do check up on the car from 2017. This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount More

by LIVIA.PALAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nono
November 12, 2018

Service Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS More

by BLUEHARVEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherard Bethea
November 11, 2018

Very prompt service Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. More

by RROBINSON953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cavicante
November 10, 2018

Improved service Its been a few years since I've had my car in for service. I stopped coming because of the terrible service. I was surprised by the kind of service I More

by NWOOTEN0
Recommend Dealer
Yes
Employees Worked With
tim
November 10, 2018

Great Service My visit this time was for a simple software upgrade to my 2016 Jetta. Tim, my service Advisor was professional as always. He got me in and out in n More

by KJENKINS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion Service
November 06, 2018

My experience was exceptional. The employees, especially Abby Witmer, at Southern Volkswagen service department have always been very helpful in answering any questions and/or conce More

by CTAMDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Witmer
November 06, 2018

Excellent experience I have been buying cars from this dealership for years. This time I dealt with Ryan Klein and I have never been treated with more courtesy and kindne More

by JSTEMM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klein
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