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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,480 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,480 Reviews of Southern Volkswagen Greenbrier - Service Center
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December 10, 2018
Great customer service Service rep. was very friendly and informative. Service was completed in timely manner. The process was smooth and i was in and out no hassle. Service rep. was very friendly and informative. Service was completed in timely manner. The process was smooth and i was in and out no hassle. More
by NTDAONE
Verified CustomerEmployees Worked With
Dave Browning
December 08, 2018
Very professional and thorough We used you all as a second opinion and are so glad we did. Andrew and team are awesome, very knowledgeable and trustworthy. Our beetle is happy and p We used you all as a second opinion and are so glad we did. Andrew and team are awesome, very knowledgeable and trustworthy. Our beetle is happy and purring More
by MYHONEYBUNNY4444
Employees Worked With
Andrew
December 04, 2018
Yearly inspection Everything was great and Andrew is excellent! He communicated with me through the service process and followed up afterward to see how things were goi Everything was great and Andrew is excellent! He communicated with me through the service process and followed up afterward to see how things were going. More
by CHEWYPOOH
Employees Worked With
Andrew
December 04, 2018
The Best customer service I was unable to schedule my maintenance on line so Wes set up my appointment for the date and time that was convenient for me. Upon arrival Wes greete I was unable to schedule my maintenance on line so Wes set up my appointment for the date and time that was convenient for me. Upon arrival Wes greeted me and took my vehicle right in. He went over everything in great detail prior to the service being performed . Eric took great care of my vehicle and I only had to wait a minimal amount of time. Andrew and Brent were very accommodating during my visit. More
by GUERTLERS5
Employees Worked With
Wes, Andrew , Eric , and Brent
December 04, 2018
Very friendly and efficient The people here check in on you frequently and provide updates. The estimated time to complete the service was right on. And the waiting room is comfo The people here check in on you frequently and provide updates. The estimated time to complete the service was right on. And the waiting room is comfortable, with free WiFi so my work day was not interrupted. More
by STEPHIEJ_919
Employees Worked With
Abby
December 04, 2018
Great help I’ve had a really good experience with Tim at Southern vw. He worked with me and was thorough in explaining what exactly the issue was. Most important I’ve had a really good experience with Tim at Southern vw. He worked with me and was thorough in explaining what exactly the issue was. Most importantly didn’t try and push the fact that I’d like to do the simple work myself. More
by C.RAELYN
Employees Worked With
Tim Champion
December 04, 2018
Very helpful service associate This was not my first time bringing my Jetta in for maintenance. The service provided by Abby was what set it apart from a regular service appointment This was not my first time bringing my Jetta in for maintenance. The service provided by Abby was what set it apart from a regular service appointment. She had a great attitude and was very professional along with the cashier with the blonde hair. Would definitely recommend a friend to southern Volkswagen More
by GEFLORCE22
Employees Worked With
Vicky Andries
December 03, 2018
Service is great! I went in because my heat isn’t working correctly and dealt with Andrew. I’ve only been to Southern Volkswagen a couple of times but every time I go i I went in because my heat isn’t working correctly and dealt with Andrew. I’ve only been to Southern Volkswagen a couple of times but every time I go in Andrew is always the one to help. He’s always filling us in on what’s being done, what needs to be done and doesn’t let you leave with any unanswered questions. I appreciate all he’s done for us! This is the second dealership I’ve been to in my entire life. My old dealership back in Ohio (hometown) were rude, always tacking on unnessecary repairs to make more money and I cringed at the thought of bringing my car in for even an oil change. But I can say that Southern Volkswagen has done a great job! More
by C.BOARD27
Employees Worked With
Andrew service advisor
December 03, 2018
Atlas recalls and battery issue Kind and quick. I felt like all of the information given was clear and understandable. I was also able to ask questions that were answered courteous Kind and quick. I felt like all of the information given was clear and understandable. I was also able to ask questions that were answered courteously. More
by BMWINEMAN
Employees Worked With
Wesley Tolson
December 03, 2018
Transmission service This was a great experience. I went in without knowijg what was wrong and i was helped immediatly and given great customer service. I highly recomend This was a great experience. I went in without knowijg what was wrong and i was helped immediatly and given great customer service. I highly recomend this place More
by JNEARY7
Employees Worked With
Wes
