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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,459 Reviews
Call Service Center (757) 424-4689

1,459 Reviews of Southern Volkswagen Greenbrier - Service Center

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October 27, 2024

The people there are so professional and very courteous they keep you informed on everything that is going on with your vehicle More

by Anettat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 30, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 27, 2024

They were very very thorough! Staff Communicated with me, prior to performing the service on my vehicle, and I was satisfied with my vehicle's service. More

by AJX1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 20, 2024

Joe was fantastic in helping me with what I needed. He went above and beyond what he had to do. I appreciate the honesty and helping me with fixing the problem. You can tell he really cares about his c More

by BECCA4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico and Nas
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Oct 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2024

I got the jobs done on I needed to have done and was out of there in approximately two hours as I was told. More

by BJS691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 18, 2024

Tim was awesome! He kept me informed and great care of my truck. Thank you More

by Chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric MCKENNA-HALLAL
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October 18, 2024

Service was great as usual. I received efficient communication, quality service performed on time, easy to schedule More

by tooder57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service department
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October 18, 2024

Wes was awesome! We needed to change our appointment and Wes accommodated us and even got us finished the same day despite needing a part. Great customer service! More

by Newpassword1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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October 18, 2024

Andrew is the Best! He took care of the inspection and even saved us another trip by taking care of the oil change! More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
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October 18, 2024

They were able to fit me in within an hour for a fuel filter change. Even though they were packed to the brim with customers! More

by FRETDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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October 18, 2024

Great service and fast ! Andrew is the best. I have been coming here for years. More

by russfirehazard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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