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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,476 Reviews

1,476 Reviews of Southern Volkswagen Greenbrier - Service Center

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October 19, 2024

I got the jobs done on I needed to have done and was out of there in approximately two hours as I was told. More

by BJS691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 18, 2024

Wes was awesome! We needed to change our appointment and Wes accommodated us and even got us finished the same day despite needing a part. Great customer service! More

by Newpassword1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 18, 2024

Andrew is the Best! He took care of the inspection and even saved us another trip by taking care of the oil change! More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
October 18, 2024

Great service and fast ! Andrew is the best. I have been coming here for years. More

by russfirehazard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
October 18, 2024

Tim was awesome! He kept me informed and great care of my truck. Thank you More

by Chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric MCKENNA-HALLAL
October 18, 2024

They were able to fit me in within an hour for a fuel filter change. Even though they were packed to the brim with customers! More

by FRETDUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
October 18, 2024

Service was great as usual. I received efficient communication, quality service performed on time, easy to schedule More

by tooder57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service department
October 17, 2024

Southern VW service department has exceptional customer service! It is always a pleasure working with them. They are attentive and take care of my Atlas! Andrew, the service manager, always takes care of m More

by obxdaisy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Smithson
October 17, 2024

I wish they vacuumed and washed my car during service. Very disappointed to get my car back dirty! Your competitor washed and vacuumed my cars every visit.. More

by jlpeeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
October 17, 2024

I appreciate how Andrew always returns my calls in a timely fashion and he communicates timely during the repair. More

by DEBBIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson.
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