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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,462 Reviews

1,462 Reviews of Southern Volkswagen Greenbrier - Service Center

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September 05, 2024

Service department is easy to work with and schedule. Only downfall is the amount of calls, texts, and emails pressuring us to complete this survey. More

by Ashleysheidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone listed- unsure of service advisor
September 05, 2024

Staff were friendly and helpful. They fixed my car in a timely manner. I will use them again. More

by srsmallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
September 05, 2024

Thee best service ever, every single time :) Love the way they take care of me & my VW!! More

by Niahhh95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Champion
September 04, 2024

Wes did an excellent job explaining the maintenance needed for my Tiguan. He kept me updated on progress. It felt like white glove service throughout the whole process. I will definitely come back with More

by MILTON.CAMPOMANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes from service
September 04, 2024

I was very happy about the service I received and I would recommend it to someone else More

by e3579w3579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
September 04, 2024

Excellent customer service by Andrew, he was very attentive send me a text message in case I need anything during the service. More

by Maria Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept- Andrew
September 04, 2024

They only do what I need and they offer financing for the larger repairs. I always deal with same customer service member so he gets to know me. More

by Chattycathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
September 03, 2024

The service completed was done very efficiently and quickly. I would rate the service as excellent. Great customer service was also provided. I was also serviced almost immediately when I came into More

by ALMARADE20002000
Recommend Dealer
Yes
Employees Worked With
Tim Champion
September 02, 2024

Great hospitality, communication was good. Great explanations on parts and car history. Clean dealership, awesome service More

by luloftin31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Only for Tim Champion's excellent and knowledgeable service would I return for service or recommend More

by SNLVR54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Champion, service dept
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