Southern Volkswagen Greenbrier - Service Center

The staff is always courteous friendly and they keep you updated on your vehicles progress. updated on your vehicles progress. More

So far so good , first visit was pleasant and very straightforward will give better review after work is completed on my vehicle. straightforward will give better review after work is completed on my vehicle. More

It was a great experience. The technician Todd Eastlick was amazing and knew so much and really cared about the vehicle and my well being. The best mechanic I’ve ever had in my The technician Todd Eastlick was amazing and knew so much and really cared about the vehicle and my well being. The best mechanic I’ve ever had in my life. More

The master service adviser Andrew Smithson was very helpful with the service of my vehicle I really appreciated it. Thank you so much. helpful with the service of my vehicle I really appreciated it. Thank you so much. More

Every time I bring my vehicle in, no matter who the advisor is, they are always very thorough and professional. I personally like working with Tim. He assisted me on my most recent visit for an issue w advisor is, they are always very thorough and professional. I personally like working with Tim. He assisted me on my most recent visit for an issue with my CarNet system. I was worried it wouldn’t be finished in time for our cross-country road trip, but they were able to diagnose the issue and correct it in a short period of time. Since it fell under warranty there was no cost to me either, which is always a bonus. I know sometimes (for us women especially), we feel pressured into paying for services we may not understand we need, or feel taken advantage of, but I have never felt that at Southern. Because of their positive attitudes and professionalism, I keep coming back, and have now purchased about 5 vehicles from them. More

I definitely received a fast and courteous service. Andrew displayed strong knowledge of the ID.4 workings and was able to provide quick resolutions to the issues I had with alert messages. Andrew displayed strong knowledge of the ID.4 workings and was able to provide quick resolutions to the issues I had with alert messages. More

Nathan was very professional and helpful in making sure I received what I was looking fir. The manager Matt also was very accommodating. received what I was looking fir. The manager Matt also was very accommodating. More

Love the pre-owned pre-certified warranty! Wes is always so helpful and we appreciate his help. Wes is always so helpful and we appreciate his help. More

My service advisor was extremely hospitable and made the process easy and smooth etc etc process easy and smooth etc etc More

I appreciate Wes keeping me up to date on my service. Work completed in time frame that I needed. Work completed in time frame that I needed. More