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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,466 Reviews
Call Service Center (757) 424-4689

1,466 Reviews of Southern Volkswagen Greenbrier - Service Center

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May 27, 2024

This is dealership always will to work with their customers. I like that they be up front with me when it comes to my car. More

by HARRISSK1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bailey
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May 27, 2024

I waited more than 5 hours for oil change and on my way home, there’s indicator that popped up “oil is at minimum level, pls add 1 quart as soon as possible.” So I went back the following day to the dealer More

by Merl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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May 26, 2024

The professionalism and the amount of time to complete the service on my car was awesome. More

by respectmyworth74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 26, 2024

They are easy to work with to schedule an appointment and the estimate is pretty accurate. More

by NGPUVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Tim in service.
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May 23, 2024

They do the job correctly and in a timely manner Tim at the dealership as not steered me wrong yet. More

by JAMES530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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May 24, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

The dealership responded timely when I called regarding my vehicle with updated information and a tentative time frame for completed repair More

by Janice L Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 22, 2024

Everyone was so nice and sweet. Very helpful and informative. Service was quick and was able to get out fast More

by Mikayla Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 22, 2024

Excellent service , and very friendly staff. I love Southern ! I’m so glad I chose to buy my car from them ! More

by luvncourtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 22, 2024

Great service ans done in a timely fashion and manner . Very communicative as well . Thanks More

by Khallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric MCKENNA-HALLAL
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May 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 21, 2024

The service advisor Adam was great, and took care of getting me in and out on an oil change. More

by BRANDONCYPHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 23, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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