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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,459 Reviews

1,459 Reviews of Southern Volkswagen Greenbrier - Service Center

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March 30, 2025

I took my car there to get fixed and now it’s not working at all, I’m very disappointed and no one has reached out to me. More

by KISHAEXHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
March 29, 2025

Overall service was good for our vehicle. Andrew did a great job keeping me informed about what was going on with our vehicle throughout the day. More

by D.TIMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Service Dept
March 29, 2025

Excellent service. Even though I waited for servicing it all was done rather quickly. I was home by Noon. Thank you for good and fast work!! More

by Millinerhd
Recommend Dealer
Yes
Employees Worked With
Wesley Tolson
March 28, 2025

Great service! Prompt responses! Found discounts for me! Explained everything in detail! Clean facilities! Professional! More

by russellwilliamwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
March 28, 2025

Great Team! They work very efficiently with each department as well as their own. This last buy was the best at southern VW for my last four vehicles . Thank y More

by RIVERRAPTOR190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazier Burley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in service
March 27, 2025

The dealership provided a solid service for my vehicle and addressed every issue I had with it. More

by Dorian Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sondra Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Superb customer service as always in the service department, Wes is always very helpful, friendly, polite, and honest. More

by david.s
Recommend Dealer
Yes
Employees Worked With
Wes
March 26, 2025

Knowledgeable and kind. Both of them knew their job. All 4 of them was great More

by PRIWHITTIER
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Dailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes in service
March 22, 2025

Didn't have an appointment. Showed up. They handled my car efficiently. Will come back. More

by MORANJK2082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sondra Byrum
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Andrew was great to work with. He retired my faith in the Service Department. I was going to find another mechanic or service center for our needs as i wasn’t confident in your ser More

by MORRISTRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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5
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