Southern Volkswagen Greenbrier - Service Center

Excellent service not lenghty friendly courteous sincere mindful speedy comfortable pleasant waiting area efficient great mindful speedy comfortable pleasant waiting area efficient great More

Very professional and honest. Wes is always eager to help you get the right service my Passat needs Wes is always eager to help you get the right service my Passat needs More

I don't know what happened in the last couple years but my experience was EXCELLENT. I love the staff friendliness and the advanced system with videos/pictures. It really takes the pressure off the custome my experience was EXCELLENT. I love the staff friendliness and the advanced system with videos/pictures. It really takes the pressure off the customer and give all walks of life options. Kudos. More

Adam was great ! So attentive, helpful and detailed ! You can tell he really cares about customers ! So attentive, helpful and detailed ! You can tell he really cares about customers ! More

Service advisor Adam was very courteous and kept me up to date with what was happening with my vehicle. date with what was happening with my vehicle. More

I am upset because I was told that my hood release cable was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous oil change to now. I do believe that a tech accidentally broke it, but I was still charge $600 for the repair, in which I politely decline. I do believe the repair should be done at no cost and don’t think I will be returning to this location for service. More

I had a very pleasant experience at the dealership regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was very pleasant..I will be coming back to the same location as needed More

Have had some issues with warranty service Over the past year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. More

Wes Tolson was as always helpful. They communicate with the customer very well. Their service department rocks. They communicate with the customer very well. Their service department rocks. More