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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,453 Reviews
Call Service Center (757) 424-4689

1,453 Reviews of Southern Volkswagen Greenbrier - Service Center

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March 22, 2024

Tim Champion is the best service advisor! Exceptional service, always goes above and beyond to make sure my car is taken care of. More

by CORNBREADSLIPPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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Mar 26, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2024

From scheduling to new work, Andrew is superbly effective. Communications on point, kept me in the loop at every turn. Made the visit simple! Should be running services. More

by GPEREZ1154
Recommend Dealer
Yes
Employees Worked With
Andrew S
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Jul 08, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2024

Great job Great job and great service and friendly professional staff at the dealership ..good brand More

by ERIC.JAMES.HALLAL
Recommend Dealer
Yes
Employees Worked With
Eric, Chris, Allison
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Jul 05, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 09, 2024

My representative was professional and very kind. My experience was great and very very prompt. More

by BLAKEMARLOWPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 08, 2024

Service was awesome! They made the process very seamless and was very helpful making sure my transportation was accommodated. More

by CHANTY
Recommend Dealer
Yes
Employees Worked With
Allison and Wes
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 08, 2024

Everyone was very professional and polite. When I had questions I got answers quickly. They did a lot of work in a reasonable amount of time. More

by WBiesecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 06, 2024

Best dealership experiences each and every time. Will always be loyal to Southern Volkswagen Greenbrier More

by ebsimmons94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 06, 2024 -

ebsimmons94 responded

Best dealership experiences each and every time. Will always be loyal to Southern Volkswagen Greenbrier

Jul 08, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 02, 2024

I been working with Andrew for years! he has been kind, friendly and has taken care of my needs every time I call him! a great guy! More

by Gwenw2
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 02, 2024

Service intake personnel was professional, attentive, extremely helpful and knowledgeable. He kept me informed consistently. More

by lwharris3469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 29, 2024

Service was great, the wait time was longer than expected Other than that it was okay More

by libgemip3
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

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