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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,452 Reviews
Call Service Center (757) 424-4689

1,452 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 06, 2024

service advisor was very attentive and tech gave informative advice on my issue they helped me resolve the issue More

by LVKEYSERLING
Recommend Dealer
Yes
Employees Worked With
guy in pink snap-on hoodie
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Feb 08, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 06, 2024

No time wasted. I was in and out in no time I absolutely love this dealership More

by TMCCOY508
Recommend Dealer
Yes
Employees Worked With
Wes. Steve was so sweet
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Feb 08, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 05, 2024

Needed 69k service and also some repairs to speed sensors they did all in same day More

by DMARSHALL757
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 12, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

Tim was a great help. We had two vehicles brought in for service and he kept me informed pretty regularly with both. It was a great experience. More

by brandonmulgrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 07, 2023 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 31, 2023

Friendly, knowledgeable, helpful and hands down amazing experience over all. Best dealership in my opinion. More

by CORNBREADSLIPPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Boyd, John Bennett
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Oct 31, 2023 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 30, 2023

Whoever changed my oil was amazing. They also topped off my wiper fluid without being asked. 10/10. More

by LANIER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David the tech
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Oct 31, 2023 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 30, 2023

Tim Champion made the experience comfortable keeping us informed throughout the process, Thank you Drive Southern Service! More

by BRAMEENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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October 28, 2023

Great customer service and knowledgeable service consultants. Provides on time results with service appointments and vehicle maintenance. I've always gotten excellent results with all work done by h More

by LAMBANDREWJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2023

Came in for an oil change. Was helped quickly and professionally. Overall was a great experience and will be back. More

by SMARTASH86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Oct 25, 2023 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2023

From scheduling my appointment with Wes months ago, to the team members I met at check-in, everyone was friendly and great about communicating updates on my vehicle. I waited for it to be completed and th More

by KRLAUD77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes T (service)
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