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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,529 Reviews

1,529 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 27, 2024

The dealer ship is always clean I’m always in and out as fast as possible the service writers are nice and thorough with expecting my car . More

by JONESDAVID904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2024

Great customer service. Fast service. I would highly recommend other people to buy and service their vehicles at southern Volkswagen More

by EMMOORE1985
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 25, 2024

I had a great experience. Dropped vehicle off and Adam notified me via text and work was completed within the given timeframe. Everything was great, Adam was very professional More

by SHAFFERK16
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback!

February 24, 2024

Tire pressure light on (after a couple of times not addressed by Southern Collision after accident repairs). I called ahead and he told me to bring it right in. Always superior service and appreciate t More

by Bellagina00
Recommend Dealer
Yes
Employees Worked With
Wes Tolson in service
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 23, 2024

The great service advisor. He provided all the information and needs of my vehicle. He was Very kind and curtesy. More

by NMOAZAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department I think his name was Andrew?
Feb 23, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

It went very well, the dealership told me exactly what was wrong with my vehicle with little run around. More

by BAKERSARTBOX
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

Adam provided exceptional customer service! He was kind, informative and went above and beyond throughout my service visit! Top notch experience and I could not be more grateful! A huge thank y More

by SHANAJ3
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 15, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 22, 2024

I would recommend Andrew to everyone It's a good dealership to work with That's all I have to say More

by JC20
Recommend Dealer
Yes
Employees Worked With
Always Andrew
Feb 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

The dealership solve all my concerns and issues with my vehicle. The dealership provided an outstanding service. More

by DERWINGRAY
Recommend Dealer
Yes
Feb 22, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2024

My husband and I have purchased several vehicles over the years from the dealership, as well as had those vehicles serviced and as always the we were excellent service. More

by mullcrystal
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Feb 23, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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