Southern Volkswagen Greenbrier - Service Center

Superb Service Wes was perfect! He walked me through the whole process without skipping a beat! He found my vehicle in the system and set up my account, explained al Wes was perfect! He walked me through the whole process without skipping a beat! He found my vehicle in the system and set up my account, explained all the services needed, and explained precisely to the hour how long it would take. I really appreciate Wes and the entire service staff for their professionalism and high quality of work. Thank you! More

Excellent experience with Southern service Excellent service from Chris with frequent updates! He went above and beyond to make sure the major repair on our Jetta was done correctly. Deficiency Excellent service from Chris with frequent updates! He went above and beyond to make sure the major repair on our Jetta was done correctly. Deficiencys caused as a result of the problem were corrected and reviewed by Chris before he returned our car. Bravo to Southern for having such excellent customer service! More

Great customer service Andrew greeted me when I came by the shop to drop off my vehicle for scheduled maintenance. He Inspected my car and let me know where I was at on sche Andrew greeted me when I came by the shop to drop off my vehicle for scheduled maintenance. He Inspected my car and let me know where I was at on scheduled maintenance. He called and explained extra necessary work that was needed and gave me a quote which in the end was accurate. He let me know when my vehicle was ready and overall offered great service throughout my visit. More

Southern Volkswagen Greenbrier gets it right Unfortunately, my 2019 Tiguan borders on being a lemon. But, Wes and the service team are the best. They are the bright spot in all my repair visits. Unfortunately, my 2019 Tiguan borders on being a lemon. But, Wes and the service team are the best. They are the bright spot in all my repair visits. Wes is Always pleasant and very sympathetic to my car issues. He keeps me apprised of how the repairs are progressing. And, is always available to discuss the car’s issues. Like most people, I don’t look forward to bringing my vehicle in for service, but Wes, and the folks at Southern Volkwagen Greenbrier definitely makes it more bearable ..Thanks team. More

Generous and Outstanding Service I would like to thank all personnel who assisted in the maintenance of my vehicle. The wait was a little longer than usual but overall the service pro I would like to thank all personnel who assisted in the maintenance of my vehicle. The wait was a little longer than usual but overall the service provided was outstanding. More

Warranty repair Diagnosed and repaired our car quickly. Kept us informed of the progress and gave an accurate time line on when we would have our car back. Diagnosed and repaired our car quickly. Kept us informed of the progress and gave an accurate time line on when we would have our car back. More

Great service Quick. Friendly service and even got a free doughnut. You all rocked my service appointment. Thanks! You all did a fantastic job!wow, wow!👍wow Quick. Friendly service and even got a free doughnut. You all rocked my service appointment. Thanks! You all did a fantastic job!wow, wow!👍wow More

Great attention to detail They did a great job and during my service found something possibly discrepant and they fixed it and delivered it at time promised still. Thank you. They did a great job and during my service found something possibly discrepant and they fixed it and delivered it at time promised still. Thank you. More

"One of My Best Experiences getting my vehicle serviced" This had to be one of the best experiences I've ever encountered while getting my vehicle serviced. Tim made sure that he explained everything to me r This had to be one of the best experiences I've ever encountered while getting my vehicle serviced. Tim made sure that he explained everything to me regarding what needed to be done, not only was he professional, he was welcoming and really made me feel comfortable. In addition, I waited for my car to be serviced and only had to wait approximately 2 hours. Thank you all, you are the Best!!! More

Battery Replacement The service was excellent and my vehicle was checked out immediately. I really appreciated the quick response time because I was stranded and had my g The service was excellent and my vehicle was checked out immediately. I really appreciated the quick response time because I was stranded and had my granddaughter which is an infant with me and all her supplies were locked in the trunk. More