Southern Volkswagen Greenbrier - Service Center

Nice people and great service. You can tell that they really care about you and you vehicle. Everyone there is very professional. I would definitely recommend this dealer. You can tell that they really care about you and you vehicle. Everyone there is very professional. I would definitely recommend this dealer. More

Battery Replacement and Annual Safety Inspection Sales Agent did an excellent job to set us up for this appointment and take care of all necessary details with this service. Due to out of stock on h Sales Agent did an excellent job to set us up for this appointment and take care of all necessary details with this service. Due to out of stock on headlights, had to come back next day to get them installed and complete the safety check. More

Professional Everything asked for was accomplished in a timely fashion. Chris was not pushy when making suggestions on what would be beneficial for my vehicle. Qui Everything asked for was accomplished in a timely fashion. Chris was not pushy when making suggestions on what would be beneficial for my vehicle. Quick and easy day. More

Great experience the gentleman Wes at the front desk is always helpful and recognizes me when I pop up even months between. Always great service experience the gentleman Wes at the front desk is always helpful and recognizes me when I pop up even months between. Always great service More

Love Jettas I live in Williamsburg and was on my way to the Outer Banks when my check engine light popped on. I called Southern Volkswagen and talked to Wes. He I live in Williamsburg and was on my way to the Outer Banks when my check engine light popped on. I called Southern Volkswagen and talked to Wes. He was able to schedule me for an appointment on my way back to Williamsburg. The problem turned out to be a simple hose leak, the parts were available to fix it. The hose was replaced and cost was covered by VW. Great experience! Everyone there was friendly and helpful! More

slow service Had my car at southern to be serviced due to someone vandalizing it. Insurance company said they had a hard time reaching the service member in charge Had my car at southern to be serviced due to someone vandalizing it. Insurance company said they had a hard time reaching the service member in charge of my vehicle. Would call for updates and not hear back till 2 days later. Just overall poor service and communication, had to constantly call and bug the people for an update. More

Professional, courteous, and expert service! I took my car here because it was having a few problems. Chris and his team were quick to troubleshoot and accurately diagnose the issues. I was kept I took my car here because it was having a few problems. Chris and his team were quick to troubleshoot and accurately diagnose the issues. I was kept informed every step of the way and never felt like I was in the dark or being taken advantage of. They were professionals in every sense. More

Engine replacement The repair, although quite major, was handled in a very time manner. Time estimate and updates were provided as promised and work completed, all in a The repair, although quite major, was handled in a very time manner. Time estimate and updates were provided as promised and work completed, all in a very professional manner. Andrew and his team did a great job,as they always do. More

Great service , Great working with Wes - very helpful, took time to explain all work to be performed as well as other possible mechanical concerns on this vehicle. , Great working with Wes - very helpful, took time to explain all work to be performed as well as other possible mechanical concerns on this vehicle. More

Great Service Professional and thorough automotive service. Staff is very knowledgeable about the recommended service required for your vehicle and help you to und Professional and thorough automotive service. Staff is very knowledgeable about the recommended service required for your vehicle and help you to understand the importance of those services. More