Southern Volkswagen Greenbrier - Service Center

Professional, Excellent, Reliable, Dependable I have close to 20 years having the service department do the necessary services required on all my Volkswagens. I have experienced no issues with sc I have close to 20 years having the service department do the necessary services required on all my Volkswagens. I have experienced no issues with scheduling and getting my vehicle back in less time than expected. They send updates, they remind me of appointments, they remind me of required timely services and have always been very professional and courteous in answering any questions and especially when checking my vehicle into the service department with me. Andrew has been my service agent for over a year and I commend him and his co-workers on working together to accomplish an excellent customer service. More

Love my Bug! Everybody so helpful & kind. Knowledgeable mechanics who explained things so I could understand them. Although I spent 7 hours there, I realize it tak Everybody so helpful & kind. Knowledgeable mechanics who explained things so I could understand them. Although I spent 7 hours there, I realize it takes time to diagnose problems & time to fix them. I am very grateful for their help. More

Very helpful dealership Charlie Roy at Volkswagen picked up my car from where I work and brought it to the Volkswagen service center for an inspection. He left me a car to dr Charlie Roy at Volkswagen picked up my car from where I work and brought it to the Volkswagen service center for an inspection. He left me a car to drive. My car was back in a few hours. This was a huge help. I would highly recommend this dealership. More

Excellent Service! Andrew handled my service request in a smooth and very professional manner. He strives hard to provide a high level of quality service and cares abo Andrew handled my service request in a smooth and very professional manner. He strives hard to provide a high level of quality service and cares about your satisfaction. Excellent job Andrew! More

Tim is the best Tim is simply the best - he fully explains everything and is honest. He is the main reason why I bring my car to get service. Tim is simply the best - he fully explains everything and is honest. He is the main reason why I bring my car to get service. More

Replace battery Amazing job with changing out the battery. The Volkswagen Dealership is very nice, inside and out. Andrew went above and beyond all expectations with Amazing job with changing out the battery. The Volkswagen Dealership is very nice, inside and out. Andrew went above and beyond all expectations with customer service. More

Very satifed Service on my vehicle was great. Andrew was great very professional and polite. Look forward to having him service my vehicle again. Explain what to m Service on my vehicle was great. Andrew was great very professional and polite. Look forward to having him service my vehicle again. Explain what to me what he was doing. He did a great job. Thank you so much Andrew. More

Outstanding service! Mike from service was busy with multiple customers, but you couldn't tell from the high quality of service. He went above and beyond to provide all my Mike from service was busy with multiple customers, but you couldn't tell from the high quality of service. He went above and beyond to provide all my options based on my service needs. More

Chad’s service review Wes was the epitome of professionalism. He was polite and knowledgeable throughout the service experience, I would highly recommend Southern VW to all Wes was the epitome of professionalism. He was polite and knowledgeable throughout the service experience, I would highly recommend Southern VW to all owners in the Hampton Roads area. More