Southern Volkswagen Greenbrier - Service Center

Andrew Smithson my service advisor is great and attentive!! I’ve never had a problem with you guys best customer attention and service! I always feel comfortable when staying and waiting for my car attentive!! I’ve never had a problem with you guys best customer attention and service! I always feel comfortable when staying and waiting for my car to get a service done!. I am appreciative of the technicians and service people who work and touch my car the carefulness and love you guys put in what you do!!! Thank you for taking care of my baby ‘16 GTI More

Excellent service. In and out as scheduled. Prompt cashier exit. Clean waiting area. Thank you. In and out as scheduled. Prompt cashier exit. Clean waiting area. Thank you. More

Waited 3 hours for an oil change. Texted the Greenbriar message about job completion and did not receive a response. Texted the Greenbriar message about job completion and did not receive a response. More

Absolutely the best Vw dealership in the whole USA. I will always give them any business I have. Thank you for everything you restored my faith in car dealerships. I will always give them any business I have. Thank you for everything you restored my faith in car dealerships. More

Very helpful I've been coming to get service for years since I bought my Jetta in 2016 and I love the customer service they give me since I bought my Jetta in 2016 and I love the customer service they give me More

Staff was friendly and knowledgeable. They got my car done in a fairly reasonable time. They got my car done in a fairly reasonable time. More

Very professional. Keeps me informed and provides choices for repairs That mechanic and service representative are always helpful Keeps me informed and provides choices for repairs That mechanic and service representative are always helpful More

I've been a customer since 2018 and I'm satisfied with the service as long as I feel there's honesty. Everyone is courteous. the service as long as I feel there's honesty. Everyone is courteous. More

Lack of communication writing the contract; the name and signature was not matched, which resulted in additional trips to the dealership. signature was not matched, which resulted in additional trips to the dealership. More

My technician Tim did not do his customer service job and let me know my total price until I was picking up the car. That’s not fair at all, I asked him a question on the phone and he told me a price that’s let me know my total price until I was picking up the car. That’s not fair at all, I asked him a question on the phone and he told me a price that’s y I said go head and do it but he printed me out our convo and when he said the price it was not up there, I don’t know trust technology at all. More