Back

Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,475 Reviews

1,475 Reviews of Southern Volkswagen Greenbrier - Service Center

Sort by
August 09, 2019

Great Job Wes did a great job. He was very thorough, knowledgeable and friendly. I am very satisfied with the work done on my car, i highly recommend this deale More

by JTBMBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us. Wes is an asset to Southern Volkswagen Greenbrier, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Farley Perkins Vice President 757-424-4689

August 08, 2019

Great communication with Wes .. Great customer service on this visit .. The communication was good with my service manager Wes .. He listened to my issues concerning the last time I More

by LEEANN_NEWBERN
Recommend Dealer
Yes
Employees Worked With
Reniard Taylor
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! We're excited to hear that Wes and Reniard took care of you! They are great assets and we appreciate all they do. Best, Farley Perkins Vice President 757-424-4689

August 07, 2019

Customer Service Was Great Tim Champion, my service advisor,was great and addressed all of my concerns. He provided feedback that would help me if the issue returned. Thank you More

by KJMCKOY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion, Service Advisor
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your feedback. Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Farley Perkins Vice President 757-424-4689

August 07, 2019

Always perfect I did not have to wait too long before I was notified of the problems found. I was immediately set up with a rental car and given an idea of how long More

by DUNKIE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chamption, Farley Perkins
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for your great review. We're glad to have Tim on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Farley Perkins Vice President 757-424-4689

August 07, 2019

Excellent experience! Timely work; I was in and out. My experience was professional, knowledgeable and timely. I went in to present what I thought was an issue with my car. The knowledge of the service r More

by JEFF.FRANCIS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Cortez Gilliam, David Hoopes, Bill Latham, Reggie Myers, Vicky Andries, Bobby Ford, Sherard Bethea, Justin Natale, John Natale Jr.
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Farley Perkins Vice President 757-424-4689

August 06, 2019

Great Service and professional staff. Never been treated this well at a dealership before especially for service. Thank you for having a great helpful staff More

by DARTHFAZAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you. We look forward to serving you again! Best, Farley Perkins Vice President 757-424-4689

August 06, 2019

Spectacular Awesome customer service and my car was ready in one hour. I would recommend VW to everyone because we have to keep this wonderful experience alive More

by KEMCCOY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smithson
Aug 11, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Farley Perkins Vice President 757-424-4689

August 05, 2019

Service at dealership I never have reservations or concerns about using Southern's dealership service center. They are always so friendly, knowledgeable and fair, down to t More

by ERIN1007W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center staff, David Hoopes
Aug 06, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review! We're glad to hear that our service team was always friendly, knowledgeable, and fair! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

August 02, 2019

Great Fast, friendly service every time. It is always a pleasant experience when dealing with the service department. This is the second car i have purchase More

by AREESE429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Aug 06, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us! I am happy to hear that we were able to provide you with the pleasant customer service we always strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best regards, Farley Perkins Vice President 757-424-4689

August 02, 2019

Service review I was very satisfied with sales, and service. I totally love my Volkswagen Jetta???? I would recommend a Jetta to all of my family and friends!! More

by CABLECHIC2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinard Taylor
Aug 06, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the sales and service you received from us. If there is anything more that we can do please come back and see us again. Enjoy your new Volkswagen Jetta! Best regards, Farley Perkins Vice President 757-424-4689

...
84
...