Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,453 Reviews of Southern Volkswagen Greenbrier - Service Center
Quality Workmanship with a smile High quality worked performed completed quickly and on time at a reasonable cost. The staff at Southern VW was very helpful yet friendly and professio High quality worked performed completed quickly and on time at a reasonable cost. The staff at Southern VW was very helpful yet friendly and professional. I wish the driver would return the seat to the setting he found it in. I am only 5-6 and gee whiz he is lots taller than me and the driver's seat was all the way back!! More
Quick and informative I had a pleasant experience working with Andrew as my service advisor. He is very knowledgeable and was able to quickly provide the root cause and par I had a pleasant experience working with Andrew as my service advisor. He is very knowledgeable and was able to quickly provide the root cause and parts needed for my Tiguan. More
Perfect pricing & convenience! Southern Volkswagen provided not only outstanding service, but competitive pricing as well. A friendly and thoughtful staff managed to help ease the s Southern Volkswagen provided not only outstanding service, but competitive pricing as well. A friendly and thoughtful staff managed to help ease the strain of planning and paying for needed car repairs. My service technician Andrew was fantastic! More
Wonderful Professionalism at its best! Tim Champion in Service Dept and General Manager Farley Perkins are very professional and thorough. Always friendly and Professionalism at its best! Tim Champion in Service Dept and General Manager Farley Perkins are very professional and thorough. Always friendly and always anxious to help. Great problem solvers😊 More
Excellent Service Simply put, the service was excellent. The cost of my service was reasonable. My service advisor, Tim is terrific. No complaints about the service, Simply put, the service was excellent. The cost of my service was reasonable. My service advisor, Tim is terrific. No complaints about the service, but the dealer needs to replace those chairs in the waiting area. More
Excellent Volkswagen experience The customer service at Southern Volkswagen is first-rate. My Service Advisor, Wes Tolson was personable and informative. I receive 5 star service ev The customer service at Southern Volkswagen is first-rate. My Service Advisor, Wes Tolson was personable and informative. I receive 5 star service every time. More
Great customer service and timely email reminder. They were waiting for me and not me waiting for them. The wait time that was quoted before my appointment was exactly correct. The servicemen also had They were waiting for me and not me waiting for them. The wait time that was quoted before my appointment was exactly correct. The servicemen also had recommendations for breakfast that my family could afford. More
friendly and professional staff Excellent service and didn't have to wait a long time. Tara was very helpful, friendly, and professional. Very knowledgeable about my car and what is Excellent service and didn't have to wait a long time. Tara was very helpful, friendly, and professional. Very knowledgeable about my car and what is needed. More
Oil Change Excellent service and didn’t have to wait a long time! Andrew Smithson is very helpful and polite! Kept us informed in a timely manner if an issue was Excellent service and didn’t have to wait a long time! Andrew Smithson is very helpful and polite! Kept us informed in a timely manner if an issue was found! Staff was very friendly! More
Exactly what I expect from my dealership. I never have my car service any other place. I can always depend on my Volkswagen customer service rep to keep me informed of the things that I need t I never have my car service any other place. I can always depend on my Volkswagen customer service rep to keep me informed of the things that I need to have done on my car More