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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,453 Reviews

1,453 Reviews of Southern Volkswagen Greenbrier - Service Center

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July 11, 2019

Great service, Great Family atmosphere Great service, job well done. And efficient. Can’t beat that, everything you want from a service center. Would totally recommend to all my family and More

by JORDANLIGHTBODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara M.
Jul 14, 2019 -

Southern Volkswagen Greenbrier responded

We cannot thank you enough for this glowing review of our service center! We aim to provide efficient and great service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Farley Perkins Vice President 757-424-4689

July 10, 2019

Excellent service and follow through Very pleased with final delivery of our vehicle. We looking forward to many years of dealing with this dealership. Thank you for communicating so well More

by BILDSURVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Bobby Ford, Sherard Bethea
Jul 14, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Southern Volkswagen Greenbrier. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Farley Perkins Vice President 757-424-4689

July 10, 2019

Waited sooo long I had an appointment at 7:45 for an oil change. I arrived a bit early and they took the car in. I sat in the waiting room for two hours. Two hours. Wi More

by Passatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
Jul 14, 2019 -

Southern Volkswagen Greenbrier responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Farley Perkins Vice President 757-424-4689

July 10, 2019

Great customer service My visit was great everyone was nice and friendly. They answered all of my questions and fixed my problem. I was very satisfied with everything More

by ROSHAWN8580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn 0'Neal, Reggie Myers
Jul 14, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the great feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Farley Perkins Vice President 757-424-4689

July 09, 2019

2 thumbs up This dealership has friendly employees who listen to your concerns and get you in and out as quick as possible. They walk you through each step and le More

by AFLAHERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest chakley
Jul 10, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with Southern Volkswagen Greenbrier. Please remember that we're always here to assist you with any future auto needs! Best regards, Farley Perkins Vice President 757-424-4689

July 08, 2019

Quick Service I came in for an active recall, oil change, and state inspection. It was done within 2 hours which was real quick in my opinion, since they weren't s More

by TRISHA.STRACHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Jul 10, 2019 -

Southern Volkswagen Greenbrier responded

We are happy to hear you were treated with quick and efficient service on your car. Please do not hesitate to come back again if you need anything else in the future! Best regards, Farley Perkins Vice President 757-424-4689

July 05, 2019

Great service experience by the wonderful Tara The service department was pretty busy, but thanks to the wonderful Tara my car was put into the queue and cared for that day. She made the whole expe More

by Anthony T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jul 10, 2019 -

Southern Volkswagen Greenbrier responded

Hi Anthony, and thank you for this great review! We're excited to hear that Tara took care of you! She is a great asset and we appreciate all she does. Best regards, Farley Perkins Vice President 757-424-4689

July 05, 2019

Service My service advisor (Tim) was very professional and upfront. He kept me informed on pricing what was needed. I was impressed with letting me know upfro More

by TEWHITFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Jul 10, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the awesome feedback! You're right, Tim is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best regards, Farley Perkins Vice President 757-424-4689

July 05, 2019

Great service The service was superior as always! Everyone is always very friendly. Vehicle was done on time and to my satisfactions. Thank you for the great servi More

by STEPHWARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jul 10, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your review! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best regards, Farley Perkins Vice President 757-424-4689

July 04, 2019

BRAVO ZULU! JUST IN FOR VERY SHORT REPAIR OF MY VW BEETLE CONSOLE LID, AGAIN, A FIRST CLASS EFFORT. MOST PROFESSIONAL - WELL DONE WES AND THE GREAT SOUTHERN More

by WDAVIS176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WES TOLSON
Jul 04, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate you for letting others know about your experience at Southern Volkswagen Greenbrier. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Farley Perkins Vice President 757-424-4689

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