Southern Volkswagen Greenbrier - Service Center

Wonderful Professionalism at its best! Tim Champion in Service Dept and General Manager Farley Perkins are very professional and thorough. Always friendly and Professionalism at its best! Tim Champion in Service Dept and General Manager Farley Perkins are very professional and thorough. Always friendly and always anxious to help. Great problem solvers😊 More

Great customer service and timely email reminder. They were waiting for me and not me waiting for them. The wait time that was quoted before my appointment was exactly correct. The servicemen also had They were waiting for me and not me waiting for them. The wait time that was quoted before my appointment was exactly correct. The servicemen also had recommendations for breakfast that my family could afford. More

Excellent Volkswagen experience The customer service at Southern Volkswagen is first-rate. My Service Advisor, Wes Tolson was personable and informative. I receive 5 star service ev The customer service at Southern Volkswagen is first-rate. My Service Advisor, Wes Tolson was personable and informative. I receive 5 star service every time. More

friendly and professional staff Excellent service and didn't have to wait a long time. Tara was very helpful, friendly, and professional. Very knowledgeable about my car and what is Excellent service and didn't have to wait a long time. Tara was very helpful, friendly, and professional. Very knowledgeable about my car and what is needed. More

Oil Change Excellent service and didn’t have to wait a long time! Andrew Smithson is very helpful and polite! Kept us informed in a timely manner if an issue was Excellent service and didn’t have to wait a long time! Andrew Smithson is very helpful and polite! Kept us informed in a timely manner if an issue was found! Staff was very friendly! More

Exactly what I expect from my dealership. I never have my car service any other place. I can always depend on my Volkswagen customer service rep to keep me informed of the things that I need t I never have my car service any other place. I can always depend on my Volkswagen customer service rep to keep me informed of the things that I need to have done on my car More

Great service, Great Family atmosphere Great service, job well done. And efficient. Can’t beat that, everything you want from a service center. Would totally recommend to all my family and Great service, job well done. And efficient. Can’t beat that, everything you want from a service center. Would totally recommend to all my family and friends and will do so. More

Great customer service My visit was great everyone was nice and friendly. They answered all of my questions and fixed my problem. I was very satisfied with everything My visit was great everyone was nice and friendly. They answered all of my questions and fixed my problem. I was very satisfied with everything More

Excellent service and follow through Very pleased with final delivery of our vehicle. We looking forward to many years of dealing with this dealership. Thank you for communicating so well Very pleased with final delivery of our vehicle. We looking forward to many years of dealing with this dealership. Thank you for communicating so well. More

Waited sooo long I had an appointment at 7:45 for an oil change. I arrived a bit early and they took the car in. I sat in the waiting room for two hours. Two hours. Wi I had an appointment at 7:45 for an oil change. I arrived a bit early and they took the car in. I sat in the waiting room for two hours. Two hours. With an appointment. That is unsatisfactory. The only bright spot was that Tim,the service tech, was very polite and on point. More