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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,467 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,467 Reviews of Southern Volkswagen Greenbrier - Service Center
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June 28, 2019
Great Service Great service and done in a timely matter. I was very pleased with everything and everyone one there. Very helpful also and knew their job Great service and done in a timely matter. I was very pleased with everything and everyone one there. Very helpful also and knew their job More
by SHANTELP89
Verified CustomerEmployees Worked With
Tera
June 28, 2019
Great experience. Timely and attentive Great experience,timely and attentive service. Kept me appraised every step of the way. Andrew was friendly and courteous . Would not hesitate to reco Great experience,timely and attentive service. Kept me appraised every step of the way. Andrew was friendly and courteous . Would not hesitate to recommend Southern auto. More
by DERWINGRAY
Employees Worked With
Andrew
June 28, 2019
60K Scheduled Service The scheduled 60K Mile service on my '12 Jetta Sportwagen was good. Due to an unusual problem (water leak in the spare tire location), the visit took The scheduled 60K Mile service on my '12 Jetta Sportwagen was good. Due to an unusual problem (water leak in the spare tire location), the visit took several days to complete. But the Service Advisor, Wes, kept me updated throughout the entire process. More
by Mobetta
Employees Worked With
Wes, David Hoopes
June 28, 2019
Prompt & Courteous Service Just needed a state inspection this time. Andrew got me on the date and time I wanted and had the car inspected sooner than promised. Just needed a state inspection this time. Andrew got me on the date and time I wanted and had the car inspected sooner than promised. More
by Harold
Employees Worked With
Andrew Smithson
June 27, 2019
Service sucks I had a 7 o’clock appointment and the technician doesn’t even come to work until 745. I drove 2 hours to sit an extra 1 plus hours. Shame on you. I had a 7 o’clock appointment and the technician doesn’t even come to work until 745. I drove 2 hours to sit an extra 1 plus hours. Shame on you. More
by leopardone1
Employees Worked With
Andrew
June 26, 2019
Drop in maintenance Living in NC and having to be in the Chesapeake area for a doctor’s appointment, we decided to drop in for needed service. Within a little over 2 hour Living in NC and having to be in the Chesapeake area for a doctor’s appointment, we decided to drop in for needed service. Within a little over 2 hours we’d received service and were on our way home. Thank you for accommodating our need. More
by FRANKANDSTARR
Employees Worked With
Ernest Chalkley, Cynthia Rawlings, Charlie Roy Schesventer
June 25, 2019
Work was done well and on time. Andrew did a great job getting the car schedule and complete in a timely fashion. Great representative of your company. I would recommend him to any Andrew did a great job getting the car schedule and complete in a timely fashion. Great representative of your company. I would recommend him to anyone. More
by VROSE
Employees Worked With
Andrew Smithson
June 25, 2019
Oil Change Experience The service I received was quick, staff is always friendly and the waiting room was clean and comfortable. My appointment was kept on time and I was The service I received was quick, staff is always friendly and the waiting room was clean and comfortable. My appointment was kept on time and I was out sooner than I expected. More
by NICOLEMPAPPAS
Employees Worked With
I don't recall the name of the young lady who assisted me but she was very friendly.
June 25, 2019
Everybody was polite and professional Everyone was kind. They are upfront about what you need and got it done in a timely manner. This is one place I dont mind coming to service my car. Everyone was kind. They are upfront about what you need and got it done in a timely manner. This is one place I dont mind coming to service my car. More
by Pamela803
Employees Worked With
Cynthia Rawlings
June 25, 2019
Wes Tolson Wes was friendly, efficient, clear, and helpful. I was also able to do some work using the wi-fi and found the waiting area pleasant. Wes was friendly, efficient, clear, and helpful. I was also able to do some work using the wi-fi and found the waiting area pleasant. More
by RSCHWARZWALD
Employees Worked With
Wes Tolson
